Open To Work
Verified
This profile is verified using an email address.
Brittany Smith
Charlotte,NC
Summary
Dedicated and proactive customer service professional with 10 years of experience in providing exceptional service, resolving complex customer issues, and ensuring client satisfaction. Great at managing multiple tasks efficiently, with a strong commitment to building positive customer relationships and delivering solutions that meet organizational and customer needs.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Business Development Specialist
JT’s Jeep Dodge Ram
Columbia, SC
10.2022 - 12.2025
- Developed strategic partnerships to enhance customer acquisition and retention strategies.
- Managed CRM systems to track leads, monitor sales activities, and optimize follow-up communications.
- Initiated outreach campaigns targeting potential clients, resulting in increased lead generation efforts.
- Secured high-value accounts through building rapport with key decision-makers, understanding their needs, and presenting customized solutions tailored to their requirements.
- Improved lead generation efforts by refining prospecting techniques, resulting in higher-quality leads for the sales team.
Sales Representative
Ashley's Furniture Homestore
Columbia, SC
04.2017 - 01.2021
- Produced sales documents, finalized deals and filed records.
- Managed inventory levels by ordering sufficient stock for each account.
- Listened to customer needs to identify and recommend best products and services.
- Set up meetings with potential clients and listened to their wishes and concerns.
Business Development Center
Dick Dyer Toyota
Columbia, SC
01.2014 - 03.2017
- Maintained open and ongoing communication with clients to meet needs and expectations.
- Oversaw the development of business proposals and bids for new projects or contracts.
- Conducted risk assessments for potential business ventures or strategies.
Education
Post-Degree Certificate - Neurobiology
Southeastern Institute
Columbia, SC07.2019
Skills
Problem-Solving & Conflict Resolution
Active Listening & Communication
Time Management & Prioritization
Product Knowledge & Technical Support
Sales & Upselling Techniques
Multitasking in High-Pressure Environments
Team Collaboration & Training
Data Entry & Record Keeping
Certification
Neuromuscular Therapy
Timeline
Business Development Specialist
JT’s Jeep Dodge Ram
10.2022 - 12.2025
Sales Representative
Ashley's Furniture Homestore
04.2017 - 01.2021
Business Development Center
Dick Dyer Toyota
01.2014 - 03.2017
Post-Degree Certificate - Neurobiology
Southeastern Institute