Brittany Speight
Fuquay-Varina,NC
Summary
Software Development graduate seeking employment with a company where I can use my talents and skills to grow and expand in the company.
Overview
5
5
years of professional experience
Work History
Onboarding Coordinator
Advanced Recruiting Partners
Raleigh, NC
10.2019 - 10.2020
- Sent out new hire paperwork to all future contractors before first day of employment, had a quick turnaround time on paperwork, resulting in more time for even more new hires
- Completed all government paperwork required for employment (I9, tax documents, etc.), gained the contractors respect and built a relationship, which kept them coming back to us for future jobs
- Handled background and drug screen processes and established a secure connection with the background and drug companies, in the end helped with future projects
- Spoke with contractors regarding first day orientation and timecard information, which helped them feel more comfortable and confident before their first day and that again, helped establish that relationship with them and build that trust
- Provided outstanding customer service to all contractors and made sure they all felt special, that led to an increase in contractors wanting to work with us because they knew they would also be taken care of properly
Customer Accounting Specialist
Apex Systems
Raleigh, NC
04.2014 - 06.2017
- Managed contractor time and expense processing on a weekly basis ensuring timely and accurate approval
- Implemented new company initiatives within Sales office, which led to an increase in our numbers and referrals
- Handled contractor orientation and maintained office records ensuring compliance with federal law, while still building that relationship with the contractor, and that resulted in long term contractors on top of all the new contractors
- Provided superior customer service to internal and external customers and that kept a healthy line of communication between front office and back office, which ended up showing up in the customer service skills
- Served as primary liaison between the sales office and shared services and this helped build relationships and lessen the load off of some of those employees, which led to more work being done for the company
- Assisted with special projects for branch and/or shared services, that helped me gain the confidence to start my own bigger tasks, which ended up helping me gain more responsibilities and more respect
Operations Manager
Creative Multicare
Stockbridge, GA
11.2013 - 03.2014
- Made daily sales routes, which helped the employees get to their routes quicker, and helped the company get more jobs completed
- Dispatched six Operations/ sales representatives and gained their respect, that resulted in moving up to help with more jobs
- Coordinated lunches and donations with Property managers and that built relationships with those managers, which led to long-term deals with them
- Processed a GPS report daily and this helped the company properly budget for gas, miles (wear and tear on vehicles), and schedule future jobs around that budget
- Generated and emailed price list for new properties, which helped with budgets and future jobs, and assisted in negotiating deals with new properties based on other properties rates
- In more of an accounts receivable role, I assisted in some data entry to help the company keep bills, gas receipts, parts receipts, and payroll added to the budget and helped find ways to save the company some money
Education
Associates - Computer Science, Software Development
ECPI University
November 2022
Skills
- Skills & Qualifications
- Results driven individual with a passion and talent for customer service Characterized as dependable, loyal and goal oriented
- Dedicated team player with strong interpersonal communication
- Technical Languages:
- PHP, C, C#, SQL, CSS, Javascript
- Relational Database Management: MySQL
- Software: Visio, Microsoft Office, Linux, Visual Studio
- Applicant Tracking System
- Customer Service
- Conflict Resolution
- Microsoft Suite
- Data Analysis
- Reporting
- Applicant Tracking System (Less than 1 year)
Timeline
Onboarding Coordinator
Advanced Recruiting Partners
10.2019 - 10.2020
Customer Accounting Specialist
Apex Systems
04.2014 - 06.2017
Operations Manager
Creative Multicare
11.2013 - 03.2014
Associates - Computer Science, Software Development
ECPI University
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