BRITTANY SPERO
Medford
Summary
Professional Solar Administrator with strong foundation in client relations and administrative support. Adept at managing documentation, and maintaining compliance with regulations. Known for fostering team collaboration, adapting to changing needs, and driving results. Proficient in using Microsoft365 , managing schedules, and handling client communications effectively.
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Senior Real Estate Administrator
Prospect14 LLC
Ardmore, PA
11.2022 - 03.2026
- Oversaw lease agreements and ensured compliance with local regulations and policies.
- Developed and implemented office procedures to enhance efficiency in administrative tasks.
- Coordinated communication between clients, agents, and vendors to streamline operations.
- Trained multiple new team members on software tools and best practices in real estate administration.
- Improved tenant relations by addressing concerns promptly and fostering positive interactions.
- Enhanced client relationships by providing exceptional customer service during leasing processes and ongoing management support.
- Balanced daily tasks such as answering phones, responding to emails, and managing appointments while maintaining excellent organizational skills.
- Contributed to a positive work environment by collaborating effectively with team members across departments on various projects.
- Input data into spreadsheets and databases.
- Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
- Processed incoming and outgoing mail and packages according to established procedures.
- Edited and proofread documents for accuracy and completeness.
- Assisted with onboarding of new employees.
LEGAL ASSISTANT
THE LEVINBOOK LAW FIRM
Hauppauge, NY
08.2016 - 11.2022
- Prepare Legal Documentation such as Judgments, Summons & Complaints, Satisfaction of Judgments, Discontinuances etc.
- Keep Track of Court dates
- Communicate with Providers
- Special Projects
- Patient Services
- Training others
- Familiar with programs such as Word, Excel & Beyond
MEDICAL BILLER / PAYMENT POSTER / DENIAL MANAGEMENT
IVOLUTION MEDICAL SERVICES
Hauppauge, NY
05.2015 - 08.2016
- Payment posting
- Denial Management
- Patient Services
- Communicating with providers
- Special projects
- Training others on system
- Generate and send out patient statements
- Familiar with programs such as E-clinical Works and Care cloud
- In-depth knowledge of preparing medical documentations and appropriate claims documentation
SERVER
CHILI'S
Bayshore, NY
01.2013 - 01.2014
- Trained new employees on proper server techniques
- Took guests order accurately
- Brought out customers’ orders in a timely matter
- Handled payments and calculated check totals
- Handled hostess duties
SERVER/ TRAINER/ SHIFT LEADER/ EXPO
DENNY'S
Centereach, NY
01.2010 - 01.2013
- Handled payments and calculated check totals
- Brought out customers’ orders in a timely matter
- Trained new employees on proper serving techniques
- Handled hostess duties
- Assisted other servers when they needed help
- Helped to resolve guests complaints and issues
SERVER/TRAINER
IHOP
Ronkonkoma, NY
01.2010 - 01.2013
- Trained new employees on proper server techniques
- Took guests order accurately
- Brought out customers’ orders in a timely matter
- Handled payments and calculated check totals
- Handled hostess duties
Customer Service, POS, Floor Associate
KOHL'S
Multiple Locations, NY
01.2009 - 01.2013
- Helped to maintain a clean environment
- Worked in customer service handling sales and returns
- Assisted customers finding products
- Maintained clean and orderly fitting rooms
Education
Medical Billing and Coding - Medical Billing And Coding
BRANFORD HALL CAREER INSTITUTE
Bohemia, NY01-2015
Skills
- ICD-9, ICD-10 & CPT Coding
- Medical Terminology
- Medical Billing & Reimbursement
- HCPCS Level II Coding
- Medical Insurance
- Claim Appeals
- Online & Paper Claim Submission
- HIPAA Compliant
- MS Office
- Medical Software
- Patient Needs Management
- Payment Posting
- Insurance Authorizations
- Administrative Support
Certification
- Medical Administrative Assistant (MAAC) American Medical Certification Association 6/2015
- Billing & Coding Specialist (BCSC) American Medical Certification Association 6/2015
- Electronic Health Records (EHRC) American Medical Certification Association 6/2015
Timeline
Senior Real Estate Administrator
Prospect14 LLC
11.2022 - 03.2026
LEGAL ASSISTANT
THE LEVINBOOK LAW FIRM
08.2016 - 11.2022
MEDICAL BILLER / PAYMENT POSTER / DENIAL MANAGEMENT
IVOLUTION MEDICAL SERVICES
05.2015 - 08.2016
SERVER
CHILI'S
01.2013 - 01.2014
SERVER/ TRAINER/ SHIFT LEADER/ EXPO
DENNY'S
01.2010 - 01.2013
SERVER/TRAINER
IHOP
01.2010 - 01.2013
Customer Service, POS, Floor Associate
KOHL'S
01.2009 - 01.2013
Medical Billing and Coding - Medical Billing And Coding
BRANFORD HALL CAREER INSTITUTE