I am brittany i was a former housekeeper at La quinta by wyndham for two year as Housekeeper supervisor..
- Supervised daily cleaning operations, ensuring adherence to high cleanliness standards and guest satisfaction.
- Trained new staff on proper cleaning techniques and safety protocols.
- Inspected guest rooms and common areas for cleanliness and organization.
- Managed inventory of cleaning supplies, coordinating timely restocking to prevent shortages and maintain operational efficiency.
- Assisted in developing training materials for housekeeping procedures.
- Resolved guest concerns related to housekeeping services through effective communication and prompt action.
- Implemented efficient housekeeping routines to enhance team productivity.
- Supervised and supported housekeeping personnel to maximize quality of service and performance.
- Maintained records of room assignments, special requests from guests and status of vacant and occupied rooms.
- Supervised and trained staff in housekeeping operations, ensuring adherence to standards of cleanliness.
- Conducted regular inspections of all guest rooms, hallways, lobbies, restrooms, elevators, stairwells, laundry facilities and other common areas.
- Investigated customer complaints regarding housekeeping services and took appropriate action to resolve them.
- Coordinated with other departments within the hotel to ensure a smooth flow of operations.
- Stocked room attendant carts with supplies to keep carts organized and clean.
- Created schedules, shift reports and other business documentation to coordinate housekeeping needs.
- Performed periodic deep cleaning tasks in order to maintain high hygiene standards.
- Enforced rules and regulations set forth by management regarding health, safety and security policies.
- Responded promptly to maintenance requests from guests or staff members.
- Established effective communication between team members in order to foster a positive work environment.
- Developed training programs for existing housekeepers on topics such as proper sanitation techniques or emergency procedures.
- Provided feedback on employee performance, identifying areas of improvement while recognizing successes.
- Reviewed employee performance and devised an improvement plan to achieve goals.
- Inventoried incoming supplies and placed items in stock for use by personnel.
- Managed team of employees, daily progress reports and overall project planning.
- Cleaned and sanitized sinks, mirrors, toilets, and showers in guest rooms to ensure hygiene standards.
- Analyzed data collected from surveys or reports in order to identify areas needing improvement in terms of cleanliness or service delivery.
- Polished furniture and room accessories to keep all areas bright and fresh.
- Reported damage or theft of hotel property to management.
- Prepared rooms for meetings and arranged decorations, media equipment and furniture for social or business functions.
- Swept and damp-mopped private stairways and hallways.
- Defined and monitored personnel and project schedules to ensure on-time project completion.