Work Preference
Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic
Open To Work

Sherry Andasola

Scottsdale,AZ

Work Preference

Job Search Status

Open to work
Desired start date: Open to discussion

Desired Job Title

Housekeeping SupervisorSupervisorNon Emergency Medical Transportation

Work Type

Full Time

Location Preference

On-Site
Location: Scottsdale, AZ, USScottsdale, AZ
Open to relocation: Yes

Salary Range

$25/hr - $120/hr

Important To Me

Career advancementWork-life balanceFlexible work hours

Summary

Results-driven Housekeeping Supervisor with expertise in team guidance, quality assurance, and guest relations. Achieved significant improvements in guest satisfaction through effective training and enhanced cleaning protocols.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Housekeeping Supervisor

Vision Hospitality
Boulder CO
02.2025 - Current
  • Supervised daily housekeeping operations to ensure cleanliness and guest satisfaction.
  • Trained and mentored staff on proper cleaning techniques and safety protocols.
  • Conducted inspections of guest rooms and common areas to maintain high standards.
  • Managed inventory of cleaning supplies, ensuring availability for staff needs.
  • Resolved guest complaints regarding housekeeping services promptly and professionally.
  • Conducted regular room inspections to verify compliance with housekeeping standards.
  • Monitored compliance with health and safety regulations within the housekeeping department.
  • Implemented efficient workflow processes to enhance team productivity.
  • Communicated repair needs to maintenance staff.
  • Worked with front desk to respond promptly to all guest requests.
  • Ensured timely completion of daily tasks, leading to an increase in positive guest feedback regarding room cleanliness.
  • Trained and mentored all new personnel to maximize quality of service and performance.
  • Investigated guest complaints and resolved issues to increase customer satisfaction and establish trust.
  • Contributed to the hotel''s reputation for excellence by consistently meeting or exceeding cleanliness benchmarks set by the brand.
  • Maintained a high level of quality control through regular inspections, resulting in consistent adherence to hotel standards.
  • Collaborated with front desk staff to address guest concerns promptly, promoting an atmosphere of exceptional customer service.
  • Improved overall guest satisfaction by consistently maintaining clean and organized rooms and common areas.
  • Enhanced team productivity by providing comprehensive training on proper cleaning techniques and equipment use.
  • Adapted quickly to changing priorities or emergencies in order to maintain seamless daily operations without compromising guest experience or satisfaction.
  • Regularly monitored employees'' adherence to hotel policies and procedures, ensuring consistent application of brand standards across the department.
  • Provided ongoing feedback and support to housekeeping staff, fostering a culture of continuous improvement and professional development.
  • Cultivated open lines of communication between management and housekeeping staff, facilitating efficient problem-solving when issues arose.
  • Assisted in recruitment efforts by conducting interviews and making hiring recommendations based on candidate qualifications relevant to the role requirements.
  • Implemented safety protocols for handling hazardous materials, reducing workplace accidents and ensuring compliance with OSHA regulations.
  • Evaluated employee performance and developed improvement plans.
  • Developed strong working relationships with vendors to ensure timely delivery of supplies and cost-effective purchasing decisions.
  • Optimized workflow by regularly assessing employee performance and reallocating resources as needed, maximizing team efficiency.
  • Coordinated cross-departmental projects with other supervisors to enhance overall hotel operations and guest satisfaction.
  • Achieved high standards of hygiene in common areas and guest rooms, following up-to-date health and safety protocols.
  • Collaborated with front desk to prioritize room cleaning based on guest arrivals and departures, improving overall efficiency.
  • Optimized room turnaround times, allowing for earlier check-ins and enhancing guest satisfaction.
  • Implemented eco-friendly cleaning practices, significantly reducing use of harmful chemicals.
  • Upheld hotel's reputation for cleanliness, consistently receiving positive feedback in guest surveys.
  • Enhanced appearance of public areas, implementing detailed deep-cleaning schedule.
  • Improved efficiency, introducing digital task management system for tracking housekeeping duties.
  • Ensured optimal cleanliness and guest satisfaction by supervising team of 15 housekeepers, implementing rigorous quality control checks.
  • Facilitated smooth operations during peak seasons, managing additional temporary staff effectively.
  • Reduced complaints related to room cleanliness by conducting thorough training sessions on modern cleaning techniques.
  • Enhanced guest experience by promptly addressing and resolving any housekeeping-related complaints.
  • Coordinated with maintenance department to ensure timely repairs and minimize guest inconvenience.
  • Trained and mentored new staff on cleaning and safety protocols.
  • Supervised team of housekeeping and janitorial workers to meet highest quality of cleanliness and safety standards.
  • Evaluated employee performance and recommended promotions, transfers and dismissals.

Supervisor

Daylight Donuts
Pueblo, CO
04.2017 - 01.2025
  • Supervised daily operations, ensuring adherence to quality standards and efficient workflow.
  • Trained and mentored staff, fostering team development and enhancing service delivery.
  • Implemented inventory management processes, optimizing stock levels and reducing waste.
  • Monitored employee performance, providing constructive feedback to improve productivity.
  • Evaluated operational procedures regularly, recommending improvements for increased efficiency and effectiveness.
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.

Non Emergency Medical Transportation

Grace Ride
Pueblo, CO
09.2023 - 12.2024
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Demonstrated respect, friendliness, and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.

Education

High School Diploma -

Rocky Mtn SER
Denver, CO

Skills

  • Cleaning and sanitation
  • Guest relations
  • Customer service-focused
  • Customer service
  • Employee evaluations
  • Performance improvements
  • Performance evaluation
  • Report generation
  • Quality assurance
  • Room occupancy verification
  • Room inspection
  • Problem-solving
  • Team guidance and motivation
  • Work inspection
  • Decision-making
  • Customer relations
  • Employee performance evaluation
  • Desktop computers
  • Room occupancy maintenance

Accomplishments

  • Supervised team of 12 to 15 staff members.

Certification

  • Power of Clean Training - 1 week
  • Multiple Certificates in Hotel Effectiveness, Vision Hospitality - 2 week training
  • Osha Training - 1 Day Multiple courses

Languages

English
Professional Working

Timeline

Housekeeping Supervisor

Vision Hospitality
02.2025 - Current

Non Emergency Medical Transportation

Grace Ride
09.2023 - 12.2024

Supervisor

Daylight Donuts
04.2017 - 01.2025

High School Diploma -

Rocky Mtn SER

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