Adaptable Office Manager with distinguished skills in budgeting, data entry and communications. Offers expert abilities in streamlining offices for improved functionality and productivity. Quick to support visitors and staff with diverse needs.
Overview
20
20
years of professional experience
Work History
Office Manager/Claims Support Supervisor
Johnston and Associates, Inc.
Thompson's Station, TN
04.2015 - Current
Organized company events including holiday parties and team building activities.
Managed the ordering process for office supplies.
Point person for maintenance, mailing, supplies, and equipment.
Oversaw training and development of new staff through the management of an eight-member team.
Conducted phone screens for potential candidates and verified employment references with previous employers.
Monitored employees' daily attendance and utilization of paid time off.
Premier Solutions Support Technician
Asurion
Nashville, TN
07.2014 - 03.2015
Provided technical support in a call center to customers via phone and email.
Received inbound calls providing a valuable white glove experience to customers.
Investigated root causes of complex technical problems encountered by mobile device users.
Merchandise Coordinator
TJ Maxx, TJX Companies
Columbia, TN
09.2006 - 06.2014
Provided training and guidance on proper merchandising techniques to staff members on an ongoing basis.
Conduct weekly sales floors audits.
Review and track daily sales report to drive store profits in department of responsibility.
Collected and processed customer payments.
Production Technician
Randstad, Nissan North America
Smyrna, TN
05.2004 - 08.2006
Installing, mounting, and connecting product parts to a component of the vehicle.
Ensure finished products are free of defects.
Follow safety guidelines while using air powered tools.
Customer Service Supervisor/Administration Supervisor at Johnston Regional Airport (Johnston County Gov)Customer Service Supervisor/Administration Supervisor at Johnston Regional Airport (Johnston County Gov)