Brittany Stouffer
Martinsburg,WV
Summary
Human Resources professional with proven experience in recruitment and talent acquisition. Strong focus on team collaboration and achieving results, adaptable to changing needs. Skilled in candidate sourcing, interviewing, and onboarding. Reliable and effective communicator, adept at fostering relationships and driving organizational success.
Overview
16
16
years of professional experience
Work History
Medical Coding and Billing Specialist
Frederick Primary Care Associates
07.2023 - Current
- Handled billing software to generate accurate invoices and process insurance claims.
- Processed insurance claims, verifying patient coverage and eligibility.
- Operated electronic health record systems to track patient information and billing details.
- Utilized ICD-10 and CPT coding systems to classify medical procedures and diagnoses.
- Provided exceptional customer service to patients, addressing their concerns regarding insurance claims or billing issues with empathy and professionalism.
- Developed a comprehensive understanding of ICD-10-CM, CPT, and HCPCS codes to ensure proper use in medical coding assignments.
- Collaborated with healthcare providers to obtain necessary documentation for accurate code assignment and claim submission.
Human Resources/Recruiter Specialist
Deepscribe
12.2021 - 06.2023
- Processed employee claims involving performance issues and harassment
- Implemented performance reviews and motivational strategies to elevate HR team results
- Motivated employees through special events and incentive programs
- Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training for new employees
- Evaluated strengths and weaknesses of candidates through effective screening processes
- Generated specific candidate pool for career opportunities through strategic placement of advertisements, evaluation of applicant credentials and conducting initial interviews and pre-screening assessments
- Followed up with notable applicants sourced via industry-specific pipelines, events and job fairs
- Remote
Medical Insurance Coordinator
National Spine And Pain
08.2014 - 09.2021
- Maintained knowledge of benefits claim processing, claims principles, medical terminology and procedures and HIPAA regulations
- Responded to correspondence from insurance companies
- Used administrative guidelines as resource or to answer questions when processing medical claims
- Completed human resource operational requirements by scheduling and assigning employees
- Verified insurance coverage and obtained pre-authorizations
- Expertly managed planning, scheduling and coordination of outpatient procedures
Surgery Scheduler
Mid Maryland Musculoskeletal Institute
07.2009 - 08.2014
- Verified insurance coverage and obtained pre-authorizations
- Expertly managed planning, scheduling and coordination of outpatient procedures
- Reviewed medical histories and current information to provide accurate information to surgeons
- Educated patients about surgeries and provided treatment plan documentation
- Contacted hospitals to confirm patients medical histories and prevent inaccurate diagnoses and treatments
- Carried out front office duties utilizing data entry skills in framework of medical database
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls
Education
High School Diploma -
Linganore High School
New Market, MDSkills
- Interviewing Techniques
- Insurance coding (ICD-9 and CPT)
- Global Recruitment
- Verifying insurance
- Obtaining authorizations
- Facility coordinating
- Training development
- New employee onboarding
- Human resources records
- HIPAA compliance
Timeline
Medical Coding and Billing Specialist
Frederick Primary Care Associates
07.2023 - Current
Human Resources/Recruiter Specialist
Deepscribe
12.2021 - 06.2023
Medical Insurance Coordinator
National Spine And Pain
08.2014 - 09.2021
Surgery Scheduler
Mid Maryland Musculoskeletal Institute
07.2009 - 08.2014
High School Diploma -
Linganore High School
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