Brittany Swann
Capitol Heights,MD
Summary
Dedicated Phlebotomist at Onestickedu with hands-on training in venipuncture , capillary collection, specimen handling, and infection control. Strong customer service, communication and patient care skills with ability to remain calm and professional in fast-paced healthcare settings. Detail-oriented, dependable, and eager to begin a career providing high-quality patient care and accurate specimen collection. CPR certified, committed to maintaining high health and hygiene standards.
Detailed Professional Bus Attendant at Annapolis Bus Company, skilled in child supervision and emergency procedures. Proven ability to enhance student safety and comfort, particularly for special needs individuals. Recognized for effective teamwork and communication, ensuring a secure and efficient transport environment.
Overview
2027
2027
years of professional experience
Work History
Phlebotomy Technician
Onestick Phlebotomy LLC
Lanham, MD
07.2026 - Current
- Performed daily venipuncture and blood draws on peers efficiently as part of intensive hands-on clinical training.
- Practiced a full range of blood collection techniques including finger sticks , butterfly needle, syringe, and straight needle draws.
- Trained in proper order of draw, specimen, labeling, and specimen handling to ensure sample integrity.
- Processed collected specimens using centrifuge separation and pipetting techniques to prepare samples for testing.
- Applied Patient communication techniques to prepare patients for procedures and minimize discomfort and anxiety.
- Maintained strict adherence to infection control, safety, and universal precaution standards.
- Ensured accurate identification and labeling of specimens to maintain integrity in testing processes.
- Collaborated with healthcare teams to improve patient experience during blood collection procedures.
- Trained and mentored new staff on phlebotomy techniques and safety protocols.
- Conducted blood draws with precision, ensuring patient comfort and safety throughout procedures.
School Bus Attendant
Annapolis Bus Company
Annapolis, MD
2021 - Current
- Ensured safety compliance during student transport through regular checks and adherence to protocols.
- Assisted students with boarding and disembarking safely, promoting a secure environment.
- Monitored student behavior on the bus, addressing issues promptly to maintain order.
- Collaborated with bus drivers to coordinate schedules and improve route efficiency.
- Communicated effectively with parents and school staff regarding student needs and concerns.
- Participated in training sessions to stay updated on safety regulations and best practices.
- Assisted students with special needs, ensuring their comfort and providing necessary accommodations for smoother transportation.
- Organized seating arrangements to maximize efficiency during boarding and disembarking processes.
- Enforced State safety guidelines for passenger transportation to keep children safe and driver free of distraction.
- Supervised and assisted special-needs passengers, offering individual adult attention during transport.
- Provided first aid care when needed, addressing minor injuries and ensuring overall student health.
Warehouse Associate
Amazon
Upper Marlboro, MD
2024 - 2024
- Operated forklifts and pallet jacks to move inventory within warehouse efficiently.
- Conducted regular cycle counts and inventory audits to maintain accurate stock levels.
- Assisted in training new team members on safety protocols and operational procedures.
- Collaborated with team members to fulfill customer orders accurately and timely.
- Followed safety regulations to create a secure work environment for all staff members.
- Consistently lifted materials weighing up to number pounds.
Party Host
Launch Trampoline Park
Capitol Heights, MD
2020 - 2021
- Assisted in organizing party setups to achieve timely and structured event arrangements.
- Supported guest interactions by providing excellent customer service and promptly responding to inquiries.
- Coordinated party schedules to maximize time management for activities and food service.
- Helped train new staff on event protocols and techniques for engaging with customers.
- Worked with team members to improve overall guest satisfaction through clear communication.
- Oversaw children's activities to ensure enjoyment, safety, and well-being.
Lifeguard
Six Flags America
Bowie, MD
2018 - 2018
- Monitored pool area to support guest safety and compliance with safety standards.
- Responded promptly to emergencies by providing first aid and CPR assistance.
- Assisted guests by addressing inquiries and providing information about park attractions and amenities.
- Maintained cleanliness of pool facilities to promote a safe environment for all visitors.
- Participated in training sessions to enhance lifesaving skills and emergency response techniques.
- Collaborated with team members to conduct safety drills and improve operational readiness.
- Acquired and maintained proficiency in first responder skills to offer optimal support to individuals in distress.
Education
High School Diploma -
Frederick Douglass High School
Upper Marlboro, MDSkills
Patience and empathy
- Venipuncture technique
- Capillary puncture
- Needle disposal
- Specimen labeling
- Sample and specimen collection
- Infection control
- Proper tourniquet use
- CPR/AED
- Order of draw
- Reliability
- Bus evacuation
- Teamwork
- Effective communication
- Child behavior observation
- Incident reporting
- Continuous improvement
- Health and hygiene
- Child safety procedures
- Strong work ethic
- Child supervision
- Special needs assistance
- Strong swimming skills
- Customer service
- Excellent communication
- Lifeguard procedures
- Water rescue procedures
- Lifting and sorting
- Warehouse safety
- Order fulfillment
- Heavy lifting
Health and hygiene
Punctuality
Child supervision
Incident reporting
Emergency procedures
Disability awareness
Special needs support
Student assistance
CPR certified
Teamwork and collaboration
Timeline
Phlebotomy Technician
Onestick Phlebotomy LLC
07.2026 - Current
High School Diploma -
Frederick Douglass High School
School Bus Attendant
Annapolis Bus Company
2021 - Current
Warehouse Associate
Amazon
2024 - 2024
Party Host
Launch Trampoline Park
2020 - 2021
Lifeguard
Six Flags America
2018 - 2018