Customer-savvy, hardworking, and passionate job seeker with strong organizational skills eager to secure entry-level management position. Ready to help team achieve company goals.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Panera Front Of House Associate
Applegreen
06.2024 - Current
Developed strong rapport with customers and created positive impression of business.
Maintained a clean and organized store to enhance customer experience.
Engaged in customer conversation to uncover individual needs.
Successfully oversaw cash register functions.
Pharmacy Technician
Rite Aid
01.2022 - 01.2024
Delivered exceptional customer service.
Adhered strictly to HIPAA regulations
Maintained sterile and organized work environment for medications
Diligently assessed inventory every month, removing any obsolete items to maintain optimum stock levels.
Answered incoming phone calls and addressed questions from customers and healthcare providers.
Stocked, labeled, and inventoried medication to keep accurate records.
Night Manager
Dollar General
01.2021 - 01.2022
Performed end-of-day tasks to facilitate seamless transitions between shifts
Expertly documented shifts and effectively managed all required paperwork
Resolved customer complaints promptly and professionally to maintain satisfaction.
Prepared nightly deposits by accurately counting cash, filling out deposit slips and securing deposit in vault.
Trained and mentored new and existing staff to achieve best practices.
Store Associate
Crosby's
01.2019 - 01.2021
Ensured top-notch customer satisfaction
Aided in closing store smoothly and ensuring seamless transition for upcoming shifts, would independently close at the Alden location.
Demonstrated a commitment to adhering with FDA food handling regulations.
Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
Handled cash register operations accurately, balancing drawers at the end of each shift.
Front Gate Attendee, Guest Representative & Marketing
Darien Lake Theme Park
06.2017 - 10.2019
Provided a warm and friendly greeting to arriving guests.
Adhered to cash handling protocols
Maintained compliance with confidential marketing information standards.
Handled customer complaints quickly and professionally to restore customer confidence and prevent loss of business.
Enhanced company reputation by providing exceptional customer service and support.
Maintained accurate records of complaints and positive feedback in computer system, noting the actions implemented to address concerns.
Education
Certificate - Health Sciences
Genesee Community College
Batavia, NY
01.2019
High School Diploma -
Falconer Central School
Falconer, NY
06.2016
Skills
Customer service expertise
Phone Etiquette
Food safety awareness
Cash handling proficiency
Guest Relations
Talentsandskills
Organization
Excels in group environments
Ability to multitask
Proficient in using technology
BLS Certificate
Certification
American Heart Association - Basic Life Support
Timeline
Panera Front Of House Associate
Applegreen
06.2024 - Current
Pharmacy Technician
Rite Aid
01.2022 - 01.2024
Night Manager
Dollar General
01.2021 - 01.2022
Store Associate
Crosby's
01.2019 - 01.2021
Front Gate Attendee, Guest Representative & Marketing