As management professional, highly skilled in overseeing daily operations and ensuring seamless shift transitions. Possesses strong focus on team collaboration and achieving results, reliably adapting to changing needs. Key strengths include conflict resolution and staff training, valued for reliability and flexibility.
Monitored passenger screening processes to ensure compliance with TSA regulations.
Conducted thorough baggage inspections using advanced imaging technology and manual checks.
Collaborated with team members to enhance operational efficiency during peak travel periods.
Assisted passengers with special needs or disabilities during the security screening process, ensuring their comfort and dignity were maintained at all times.
Detected potential threats by utilizing advanced screening technology, such as X-ray machines and metal detectors.
Stayed current on evolving security protocols by participating in ongoing training programs and workshops regularly.
Shift Supervisor
5 Years 6 Months
Hannaford Supermarket | 12.2020 - 06.2026
Supervised daily operations, ensuring compliance with safety and quality standards.
Trained and mentored staff on effective customer service techniques and product knowledge.
Implemented inventory management practices to optimize stock levels and reduce waste.
Coordinated team schedules to enhance productivity and meet staffing needs efficiently.
Monitored sales trends, recommending strategies for promotions and product placements to increase revenue.
Sales Associate
2 Years 8 Months
Zara | 08.2017 - 04.2020
Delivered strong customer service; Cooperated with coworkers to manage sales floor
Maintained store cleanliness, cash register, shipment and fitting room routines
Reported to managers about concerns and room for improvement
Recruit
4 Months
United States Navy | 01.2017 - 05.2017
Demonstrated leadership by being responsible for my division
Communicated orders to fellow shipmates to ensure organization and discipline
Sales Associate and Cashier
2 Months
Best Buy | 10.2016 - 12.2016
Completed purchases with cash, credit and debit payment methods.
Provided excellent online services.
Increased purchase totals by recommending additional items.
Sales Associate and Cashier
1 Year 11 Months
JCPenney | 11.2014 - 10.2016
Developed and executed sales promotions while delivering excellent online services
Trained new sales employees on effective techniques to ensure fluid transitions
Children’s Department Supervisor
1 Year
Sears | 11.2013 - 11.2014
Increased purchase totals by getting alternate products and recommending additional ones
Met incoming customers and provided immediate assistance
Education
Bachelor of Science - Business Economics
University At Albany | Albany, NY | 05-2023
Economics Statistics, Financial Economics, Financial Management, Personal Finance, Principle of Microeconomics, Principles of Macroeconomics, Financial Accounting, Information Technologies for Business
Associate’s Degree - Business Administration
Hudson Valley Community College | Albany, NY | 05-2018