Dedicated and compassionate Licensed Vocational Nurse with a progressive career history in direct patient care, triage and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Analytical and strategic Clinic Nurse with excellent problem-solving and time management skills. Organized, efficient and always willing to go extra mile to meet expectations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service.
I am excited to find a company that allows me to work remotely assisting patients with Case Management, Utilization Review, and Prior Authorizations, for medications, medical procedures, and rehabilitation. Over the year I have become adept navigating insurances and learning to utilize all benefits they offer their members, as well as compile and assist patients with community resources that help eliminate non medical barriers to treatment compliance. Examples would include medication co-pay assistance programs, housing, food, clothing, transportation and most importantly access to mental health services in their community.