Brittany Thomason
Murfreesboro,TN
Summary
Proven track record in enhancing customer satisfaction and streamlining operations while working independently. Excels in fast-paced environments, achieving top-notch service. Attention to detail and exceptional planning abilities have consistently resulted in repeat business and positive reviews. Hardworking and passionate, eager to contribute to a team.
Overview
5
5
years of professional experience
Work History
Personal Shopper
Instacart
08.2022 - Current
- Maintain high satisfaction ratings by completing orders quickly, navigating app successfully, and selecting quality items.
- Balanced multiple tasks simultaneously, prioritizing urgent requests without compromising attention to detail or overall service quality.
- Developed professional relationships with customers to establish repeat business and increase trust.
Inbound Stower and Outbound
Amazon
03.2022 - 06.2024
- Demonstrated flexibility, adapting quickly to changes in workload requirements as needed.
- Ensured accurate inventory by diligently scanning and recording all incoming products.
- Supported safety initiatives through strict adherence to company policies and procedures.
Front Desk Supervisor
A1 Dry Cleaners
01.2020 - 04.2022
- Provided exceptional customer service, leading to positive reviews online and repeat business.
- Balanced daily cash drawer reconciliations, ensuring accurate financial recordkeeping.
- Maintained clean, organized reception area, creating welcoming atmosphere.
Equipment and Tool Rental Clerk
Farrer Brothers
11.2019 - 12.2020
- Explained available rental options, rates, and full rental terms thoroughly to facilitate customer satisfaction.
- Accommodated last minute requests to address needs of guests, achieving top guest satisfaction and repeat business.
- Cashier, multiline phone assistance.
- Maintained accurate cash and card deposits for E.O.D. reconciliation reports.
Education
High School Diploma -
Oakland High School
Murfreesboro, TN2000
Skills
- Customer Service
- Attention to Detail
- Planning and Organization
- Decision-Making
- Verifying Order Accuracy
- Merchandise Selection
- Accurate money handling
Upbeat and Outgoing Attitude
Accomplishments
Regularly ranked in the top 10 at Amazon. Exceeding company standards daily and maintaining quality throughout.
Timeline
Personal Shopper
Instacart
08.2022 - Current
Inbound Stower and Outbound
Amazon
03.2022 - 06.2024
Front Desk Supervisor
A1 Dry Cleaners
01.2020 - 04.2022
Equipment and Tool Rental Clerk
Farrer Brothers
11.2019 - 12.2020
High School Diploma -
Oakland High School
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