Brittany Thompson
Richmond,VA
Summary
Clinical professional with strong background in patient care and medical procedures. Adept at supporting healthcare teams in delivering high-quality care and maintaining efficient operations. Skilled in phlebotomy, EKG, patient scheduling, and medical documentation. Reliable team player who adjusts to changing needs and consistently achieves results.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Clinical Medical Assistant
Brightview Healthcare & Rehabilitation Centre
Midlothian, VA
09.2024 - Current
- Assisted in patient intake procedures, ensuring accurate information collection and documentation.
- Monitored patient vital signs, recording results for physician review and treatment planning.
- Educated patients on treatment plans, medications, and preventive healthcare practices effectively.
Certified Clinical Medical Assistant
Bon Secours St. Mary's Hospital
Richmond, VA
02.2024 - 05.2024
- Assisted in patient intake procedures and maintained accurate medical records.
- Supported healthcare providers during examinations and minor surgical procedures.
- Ensured compliance with safety protocols and maintained a clean, organized clinical environment.
- Sanitized, restocked, and organized exam rooms and medical equipment.
Certified Clinical Medical Assistant
VCU Health
Richmond, VA
09.2023 - 02.2024
- Educated patients on treatment plans and preventive care practices to enhance health outcomes.
- Adapted quickly to changing priorities, demonstrating flexibility in fast-paced medical settings.
- Utilized electronic health records software proficiently to input data accurately, facilitating smooth transitions between healthcare providers during patient handoffs.
- Prepared patients for examinations or treatments, positioning them properly to ensure comfort throughout the procedure while assisting healthcare professionals as needed.
Front Office Medical Assistant
Commonwealth Primary Care ACO
Glen Allen, VA
01.2021 - 08.2023
- Managed patient scheduling and appointment coordination to optimize front office operations.
- Facilitated communication between patients and healthcare providers to enhance service delivery.
- Assisted in maintaining accurate medical records and patient information using electronic health record systems.
- Handled insurance verification processes, ensuring compliance with policies and procedures.
- Organized front office workflows, improving efficiency in patient check-in and discharge processes.
- Trained new staff on front office protocols, fostering a collaborative work environment.
Front Office Receptionist
Hearing Concepts
Glen Allen, VA
10.2019 - 07.2020
- Managed front desk operations, ensuring efficient patient check-in and appointment scheduling.
- Coordinated communication between patients and audiology staff to enhance service delivery.
- Implemented inventory tracking for office supplies, ensuring adequate stock levels at all times.
- Reduced wait times for callers, promptly answering phone lines and directing calls as needed.
Education
High School Diploma -
Homeschool
Clinical Medical Assistant -
Fortis College
Skills
- Vital signs monitoring
- HIPAA compliance
- Clinical documentation
- Insurance verification
- Medical terminology
- Drug screening
- Organization
- Venipuncture
- Customer service
- Insurance authorizations
Certification
- RMA - Registered Medical Assistant
Timeline
Clinical Medical Assistant
Brightview Healthcare & Rehabilitation Centre
09.2024 - Current
Certified Clinical Medical Assistant
Bon Secours St. Mary's Hospital
02.2024 - 05.2024
Certified Clinical Medical Assistant
VCU Health
09.2023 - 02.2024
Front Office Medical Assistant
Commonwealth Primary Care ACO
01.2021 - 08.2023
Front Office Receptionist
Hearing Concepts
10.2019 - 07.2020
High School Diploma -
Homeschool
Clinical Medical Assistant -
Fortis College