BRITTANY TOMLINSON
Columbus
Summary
Detail-oriented medical billing professional skilled in managing high-volume accounts receivable and ensuring accurate claim submissions. Proficient in resolving insurance discrepancies and performing in-depth follow-ups to secure payments, consistently achieving productivity targets while maintaining compliance with industry standards.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Billing and Follow-Up - Government Billing and Follow-Up
Trinity Health Enterprise Patient Financial Services
Columbus
09.2019 - Current
- Manage high-volume medical billing and accounts receivable follow-up while consistently meeting productivity and accuracy standards.
- Submit and review paper and electronic Medical and dental coding claims and CMS 1500 claims, including claim corrections and re-submissions for denied or rejected claims.
- Researched insurance denials and payment discrepancies, performing detailed follow-up to resolve claims and secure payments.
- Processed EOBs, verified insurance responsibility, managed prior authorizations, and identified primary and secondary payer requirements.
- Utilize Microsoft Word, Excel, Outlook, and medical billing software to track claims activity, document account updates, and maintain communication among team members.
- Provided customer service to patients and insurance representatives, addressing billing questions, payment issues, and account balances.
- Maintain strong attention to detail while managing multiple tasks and priorities throughout the workday.
- Experienced working within revenue cycle operations including payment posting, insurance follow-up, and patient account review.
- Familiar with medical terminology, insurance claims processes, and healthcare billing workflows.
Infant Teacher
Bright Horizons
Columbus
05.2016 - 01.2019
- Created and implemented developmentally appropriate curriculum that addressed all learning styles.
- Promoted language development skills through reading and storytelling.
- Recorded daily observations of children's activities, behaviors, meals, and naps to track individual development.
- Provided quarterly educational assessments to parents, highlighting children's progress and developmental milestones.
- Strong communication skills, Customer service and parent communication, Organization and multitasking, Documentation and record keeping, Attention to detail, Problem solving and conflict resolution, Time management, Scheduling and coordination, Ability to work in fast-paced environments, Team collaboration, Confidentiality and professionalism, Managing multiple priorities at once, Data entry and administrative support and Patience and adaptability.
Infant/Preschool Teacher
The Oxford School
Dublin
04.2015 - 01.2016
- Created and implemented developmentally appropriate curriculum that addressed all learning styles.
- Promoted language development skills through reading and storytelling.
- Maintained daily records of children's activities, behaviors, meals, and naps to track development and ensure individualized care.
- Distributed quarterly educational assessments to parents, providing insights into children's progress and fostering parent-teacher communication.
- Strong communication skills, Customer service and parent communication, Organization and multitasking, Documentation and record keeping, Attention to detail, Problem solving and conflict resolution, Time management, Scheduling and coordination, Ability to work in fast-paced environments, Team collaboration, Confidentiality and professionalism, Managing multiple priorities at once, Data entry and administrative support and Patience and adaptability.
Preschool Teacher
YMCA Head Start Cherry Creek
Columbus
01.2013 - 01.2015
- Maintained daily records of children's activities, behaviors, meals, and naps to track individual progress and well-being.
- Promoted good behaviors by using the positive reinforcement method.
- Created and implemented developmentally appropriate curriculum that addressed all learning styles.
- Distributed quarterly educational assessments to parents to provide insights into children's developmental milestones and learning achievements.
- Supervised children on field trips to local parks, fire stations, and zoos, ensuring safety while enhancing their learning experiences through exploration.
- Strong communication skills, Customer service and parent communication, Organization and multitasking, Documentation and record keeping, Attention to detail, Problem solving and conflict resolution, Time management, Scheduling and coordination, Ability to work in fast-paced environments, Team collaboration, Confidentiality and professionalism, Managing multiple priorities at once, Data entry and administrative support and Patience and adaptability.
Preschool Teacher
Hilltop Educare Centre
Columbus
01.2005 - 01.2013
- Promoted language development skills through reading and storytelling.
- Used positive reinforcement to effectively redirect negative behaviors and foster a supportive classroom environment.
- Facilitated small group and individual activities tailored to meet diverse learning needs, enhancing student engagement and understanding.
- Provided minor first aid to injured students, ensuring their safety and well-being during school hours.
- Strong communication skills, Customer service and parent communication, Organization and multitasking, Documentation and record keeping, Attention to detail, Problem solving and conflict resolution, Time management, Scheduling and coordination, Ability to work in fast-paced environments, Team collaboration, Confidentiality and professionalism, Managing multiple priorities at once, Data entry and administrative support and Patience and adaptability.
Fan Photographer
Printroom Fan Photography
Columbus
01.2012 - 08.2012
- Executed photo shoots with professionalism, ensuring a positive experience for clients.
- Clarified pricing and package options to assist customers in making informed decisions.
- Edited images by cropping, manipulating, and adjusting color balance to enhance final presentation.
Cashier
Target
Columbus
01.2004 - 01.2005
- Welcomed customers upon entering the store.
- Executed cash transactions with precision, ensuring customer satisfaction.
- Checked out customers and efficiently bagged items, enhancing shopping experience.
- Stocked, priced, and organized merchandise to maintain store presentation and availability.
- Payment handling, customer service, accuracy, and fast-paced work.
Education
High School Diploma -
Briggs High School
Columbus, Ohio, United States06-2006
Certificate - Early Childhood Education
Fort Hayes Metropolitan Education Center
Columbus, Ohio, United StatesSkills
- Revenue cycle
- Insurance claims
- Medical billing software
- Claims processing
- Insurance verification
- Payment processing
- Medical records
- Attention to detail
- Microsoft office
- Microsoft Word
- Time management
- Multitasking
- Collaboration techniques
- Customer service focus
- Claims resolution
Certification
- Certificate, Early Childhood Education, Fort Hayes Metropolitan Education Center, Columbus, Ohio, United States
- High School Diploma, Briggs High School, Columbus, Ohio, United States
Accomplishments
Gained expertise in all aspects of all medical billing including filing claims, re-filing rejected claims, and adjusting payments.
Timeline
Billing and Follow-Up - Government Billing and Follow-Up
Trinity Health Enterprise Patient Financial Services
09.2019 - Current
Infant Teacher
Bright Horizons
05.2016 - 01.2019
Infant/Preschool Teacher
The Oxford School
04.2015 - 01.2016
Preschool Teacher
YMCA Head Start Cherry Creek
01.2013 - 01.2015
Fan Photographer
Printroom Fan Photography
01.2012 - 08.2012
Preschool Teacher
Hilltop Educare Centre
01.2005 - 01.2013
Cashier
Target
01.2004 - 01.2005
High School Diploma -
Briggs High School
Certificate - Early Childhood Education
Fort Hayes Metropolitan Education Center