Brittany Torres
Northridge,CA
Summary
Accomplished Senior Store Manager known for strong leadership in store operations and exceptional customer service. Focused on optimizing inventory management and training staff to enhance overall store performance.
Overview
10
10
years of professional experience
Work History
Senior Store Manager
Crossroads Trading Co.
Los Angeles
12.2016 - Current
- Manage daily store operations, ensuring compliance with company policies.
- Train and develop staff to elevate customer service skills.
- Resolve customer complaints in an efficient and professional manner.
- Oversee inventory management to maintain optimal stock levels.
- Oversee the execution of visual merchandising activities in line with corporate standards.
- Oversee completion of weekly schedule by Assistant Manager.
- Distributed responsibilities among team members to ensure smooth operations, setting priorities and goals.
Education
Associate of Arts - Textile Design
Fashion Institute of Design & Merchandising
Los Angeles, CAAssociate of Science - Social And Behavioral Science
Citrus College
Glendora, CASkills
- Customer service management
- Staff training and development
- Retail operations
- Inventory management
- Visual merchandising
- Employee scheduling
- Operational efficiency
- Time management
Timeline
Senior Store Manager
Crossroads Trading Co.
12.2016 - Current
Associate of Arts - Textile Design
Fashion Institute of Design & Merchandising
Associate of Science - Social And Behavioral Science
Citrus College