Brittany Tully
Portsmouth,VA
Summary
I am an organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. I feel that I am very hardworking and am passionate about making the best of my work experiences.
Overview
5
5
years of professional experience
Work History
Bartender
Olive Garden
03.2022 - Current
- Consistently met or exceeded sales targets by upselling premium products without compromising guest satisfaction.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Assisted with inventorying beverage stock and bar supplies.
- Applied knowledge to create 6-8 innovative cocktails, enhance flavor profiles and expertly pair food and drinks.
- Followed strict recipes and drink measurements to minimize product used.
- Conducted regular inventory count to keep bar and drink supplies stocked, avoiding expensive rush orders.
- Practiced safe work habits, wearing protective equipment and consistently following MSDS and OSHA standards.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Maintained impeccably clean, attractive and well-stocked bar area.
- Trained 8 new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
Manager
Buffalo Wild Wings
06.2019 - 03.2022
- Established robust risk mitigation strategies to safeguard against potential operational challenges or disruptions.
- Streamlined and monitored quality programs to alleviate overdue compliance activities.
- Controlled resources and assets for department activities to comply with industry standards and government regulations.
- Leveraged data and analytics to make informed decisions and drive business improvements.
- Planned and budgeted accurately to provide business with resources needed to operate smoothly.
- Managed and motivated 32 employees to be productive and engaged in work.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Developed and maintained relationships with customers and suppliers through account development.
- Accomplished multiple tasks within established timeframes.
- Cross-trained existing employees to maximize team agility and performance.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Server
Buffalo Wild Wings
09.2018 - 06.2019
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Supervised set up of banquet food stations and coordinated service to multiple dining areas.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Increased sales significantly by upselling higher-end products to customers.
Education
Bachelor of Science - Computer And Information Sciences
SNHU
New Hampshire, OH12.2024
High School Diploma -
Waxahachie High School
Waxahachie, TX05.2015
Skills
- Culinary Experience
- Supply and Inventory Maintenance
- Creative Mixology
- Organizational ability
- Staff Management
- New Hire Training
- Patience and Tolerance
Timeline
Bartender
Olive Garden
03.2022 - Current
Manager
Buffalo Wild Wings
06.2019 - 03.2022
Server
Buffalo Wild Wings
09.2018 - 06.2019
Bachelor of Science - Computer And Information Sciences
SNHU
High School Diploma -
Waxahachie High School
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