Brittany Underwood
Commerce,Georgia
Summary
Energetic and compassionate Medical Assistant offering positive attitude and willingness to learn and grow in healthcare setting. Contributes ability to quickly grasp procedures and protocols essential in medical environments, with natural ability to connect with people and provide exceptional service. Committed to enhancing patient experiences and supporting health initiatives through reliable, efficient service.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Donor Services Technician
Lifesouth Community Blood Centers
Gainesville, GA
01.2025 - 12.2025
- Processed blood donations accurately, ensuring compliance with safety protocols and regulations.
- Conducted comprehensive donor interviews to ensure eligibility and safety during the donation process.
- Ensured proper handling of blood donations by following established collection, storage, and transportation procedures.
- Proactively sought feedback from donors after their experience, implementing improvements where necessary.
Certified Phlebotomy Technician
NGPG Family Medicine
Gainesville, GA
06.2024 - 12.2024
- Maintained accurate patient records and documentation for all phlebotomy procedures performed.
- Demonstrated adaptability in handling various types of patients, including pediatrics, geriatrics, and special needs individuals.
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Conducted routine equipment checks to ensure proper functioning of phlebotomy tools and supplies.
- Adhered to infection control standards, ensuring a sterile environment during sample collection.
- Exhibited strong interpersonal skills when interacting with patients from various cultural backgrounds to establish rapport quickly.
Education
Certificate - Medical Assisting
Medical Institute of North East Georgia
Braselton, GA2026
GED -
Lanier Technical College
Commerce, GA2012
Certificate - Phlebotomy
Advanced Medical Academy
Commerce, GA06-2024
Skills
- Lab safety protocols
- Medical terminology knowledge
- Vital sign monitoring
- Direct patient care
- Cross-functional teamwork
- Phlebotomy expertise
- Patient confidentiality
- HIPAA compliance
Certification
- PT - Certified Phlebotomy Technician
- CCMA - Certified Clinical Medical Assistant
- BLS/CPR/BBP
Timeline
Donor Services Technician
Lifesouth Community Blood Centers
01.2025 - 12.2025
Certified Phlebotomy Technician
NGPG Family Medicine
06.2024 - 12.2024
Certificate - Medical Assisting
Medical Institute of North East Georgia
GED -
Lanier Technical College
Certificate - Phlebotomy
Advanced Medical Academy