Summary
Overview
Work History
Skills
Timeline
Generic

BRITTANY VALLAS

Roselle,IL

Summary

Experienced manager with exceptional communication skills. Proven track record of 12 years delivering outstanding customer service to highly satisfied clients. Detail-oriented and organized self-starter, skilled at working independently and collaboratively within a team to successfully meet client expectations.

Overview

16
16
years of professional experience

Work History

Human Resources/ Payroll Manger/ Accounts Receivable

J&S Plumbing
01.2022 - Current
  • Develop and implement HR strategies and initiatives aligned with the overall business strategy
  • Bridge management and employee relations by addressing demands, grievances or other issues
  • Manage the recruitment and selection process
  • Support current and future business needs through the development, engagement, motivation and preservation of human capital
  • Develop and monitor overall HR strategies, systems, tactics and procedures across the organization
  • Nurture a positive working environment
  • Oversee and manage a performance appraisal system that drives high performance
  • Maintain pay plan and benefits program
  • Assess training needs to apply and monitor training programs
  • Report to management and provide decision support through HR metrics
  • Ensure legal compliance throughout human resource management
  • Monitor accounts receivable/payables
  • Enter payroll and monitor overtime

Mortgage Closer/Post Closer/Funding Specialist

First American Bank
01.2016 - 12.2022
  • Ensure Compliance Mortgage Closers review all closing details to ensure compliance with state and federal regulations
  • Also, make sure that all terms of the loan are met
  • Worked with borrows and title companies on any outstanding closing conditions required to fund the loan
  • Experience in Pipeline, Encompass, DocMagic, & Microsoft
  • Reviewed Closing Disclosure and required @ funding documents for accuracy
  • Provided funding authorization to Title/Escrow Agents
  • Experience and extensive knowledge of new TRID guidelines
  • Knowledge of State Bond programs

Human Resource Leader and Salon Leader

JCPenney Salon
01.2009 - 12.2014
  • Collaborated with staff, store mangers, floor managers, and clients customer service surveys to ensure the delivery of efficient, high-quality service
  • Provided coaching, mentoring, and consultation to staff to enhance staff development
  • Consistently received positive feedback from guests on performance reviews
  • Reviewed weekly inventory charts, performance charts, coaching templates
  • Made and adjusted schedules, ordered supplies for salon, work with retail for salon
  • Front desk duties (answer phones, make confirmation calls, schedule appointments)
  • Conduct classes, travel for education, hold meetings for salon and managers in the store
  • Holding salon sales number at a 9% increase in 2 years at the position
  • Count for inventory and conduct the in Within 2 years of managing increased sales by 9%
  • Holding number 1 salon district spot for 18 months against my own numbers
  • Create and manage salon department marketing, recognition and supplies budget
  • Manage salon contest and recognition for district teams
  • Manage salon shortcuts and pricing services set ups
  • Accountable for store scheduling resources on the sales floor and salon floor
  • Accountable for talent acquisition and recruiting process

Skills

  • Account Reconciliation
  • Human Resources Management
  • Recruiting
  • Pricing
  • Human Resources
  • Escrow
  • Leader/Manager
  • Credit Analysis
  • Payroll
  • Accounts Receivable/Payable
  • Mortgage Knowledge
  • Employee Orientation
  • Accounting
  • Office Management
  • QuickBooks
  • Bank Reconciliation
  • Tax Experience

Timeline

Human Resources/ Payroll Manger/ Accounts Receivable

J&S Plumbing
01.2022 - Current

Mortgage Closer/Post Closer/Funding Specialist

First American Bank
01.2016 - 12.2022

Human Resource Leader and Salon Leader

JCPenney Salon
01.2009 - 12.2014

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