Experienced professional with a strong background in trauma-informed care and effective communication. Proven ability to foster supportive environments, enhance collaboration, and promote positive interactions among diverse groups.
Overview
12
12
years of professional experience
Work History
Stay at Home Parent
Stay At Home Mom
04.2026 - Current
Developed and maintained daily schedules to enhance routine and time management.
Organized educational activities promoting cognitive development and learning engagement.
Managed household budgeting and meal planning to ensure nutritional needs were met efficiently.
Coordinated playdates and social interactions fostering interpersonal skills among peers.
Implemented chore systems encouraging responsibility and teamwork within family dynamics.
Researched age-appropriate resources enhancing developmental milestones for children.
Adapted to changing circumstances while maintaining a supportive home environment.
Collaborated with community programs to provide enrichment opportunities for children's growth.
Monitored children's activities to verify safety and wellbeing.
Read stories, sang songs and facilitated creative play.
Implemented daily routines and activities to stimulate and engage children.
Dispensed snacks and meals to children in accordance with nutritional guidelines.
Provided support and guidance to children in conflict resolution.
Used positive reinforcement techniques to promote patience and other good behaviors in children.
Encouraged children's emotional and social development.
Responded to inquiries from parents and guardians.
Instructed children in crafts and other activities to promote gross and fine motor skills.
Created safe and engaging learning environment for groups of diverse children with various learning styles.
Assisted in potty training and toilet hygiene.
Prepared group activities to enhance socialization, communication and problem-solving skills for children.
Worked closely with fellow staff members in developing and implementing educational and recreational activities.
Maintained group discipline through positive reinforcement, behavior modeling, and collaboration with parents.
Helped children develop motor skills in preparation for preschool and kindergarten.
Developed lessons and activities to promote children's physical and emotional development.
Logged information regarding naps, feedings, and any medications administered.
Handled daily administrative tasks efficiently to minimize time away from children.
Created and implemented activities to promote language development.
Documented children's growth and development.
Detention Deputy
Polk County Sheriff's Office
11.2019 - 04.2026
Supervised inmate activities to ensure safety and security within detention facility.
Conducted regular inspections of facilities to maintain compliance with safety regulations.
Managed inmate records and documentation, ensuring accuracy and confidentiality.
Trained new detention staff on procedures and protocols for effective operations.
Coordinated transportation of inmates for court appearances and medical appointments.
Collaborated with law enforcement agencies to facilitate inter-agency communication during incidents.
Implemented de-escalation techniques to effectively manage conflicts among inmates.
Developed training materials to enhance ongoing staff development and operational efficiency.
Mitigated potential conflicts among detainees through proactive intervention techniques, de-escalating tense situations before they escalated further.
Assisted with training new deputies on facility policies, procedures, and best practices to ensure consistent performance across the team.
Maintained a safe environment for inmates and staff through consistent enforcement of facility rules and regulations.
Expedited intake processes while maintaining accuracy, ensuring timely placement of new detainees into appropriate housing units.
Facilitated communication between inmates and their legal representatives or family members through careful monitoring of visitation sessions and phone calls.
Collaborated with fellow deputies to develop and implement effective safety protocols, minimizing incidents within the facility.
Facilitated smooth transitions between shifts by providing detailed briefings for incoming staff members, ensuring seamless continuity of care for inmates.
Contributed to the efficient operation of the detention center through accurate recordkeeping, including incident reports, daily logs, and inmate files.
Improved relations between inmates and staff by addressing concerns promptly and professionally.
Enhanced inmate security by conducting thorough cell inspections and monitoring daily activities.
Assisted in the successful rehabilitation of inmates by providing support and resources for educational programs.
Upheld constitutional rights of detainees throughout court proceedings by providing transportation to hearings, maintaining order in courtrooms, and ensuring access to legal counsel when requested.
Reduced contraband introduction into the facility by conducting thorough searches of incoming individuals and packages.
Promoted positive behavior among inmates by recognizing achievements such as program completion or improved conduct records, fostering an environment conducive to rehabilitation efforts.
Aided in swift emergency response situations through regular training exercises and adherence to established procedures.
Provided compassionate care for inmates during medical emergencies, coordinating with healthcare professionals to ensure proper treatment was administered promptly.
Ensured efficient use of resources within the facility by monitoring inventory levels and requesting necessary supplies in a timely manner.
Supported mental health initiatives within the facility by connecting struggling inmates with appropriate counseling services.
Strengthened relationships with community partners by participating in outreach events, promoting awareness of the detention center''s role and services.
Ensured continuity of care for released individuals by transitioning them smoothly into community-based programs or probationary services as needed.
Physically restrained prisoners during prisoner altercations using leverage holds and legal force.
Verified identification using specialized databases and methods such as fingerprinting.
Supervised and controlled behavior of [Number] inmates.
Took custody of prisoners from arresting officers to begin processing into detention facility.
Regularly conducted security and sanitation checks.
Conducted physical searches of prisoners and premises in search of weapons and contraband.
Created and maintained positive relationships with inmates to build rapport and trust.
Attended to feeding, housing, and physical well-being of inmates.
Responded promptly to emergency situations and provided medical aid.
Processed prisoners through appropriate identification and documentation processes as part of facility booking procedures.
Processed visitors and attorneys arriving to see prisoners.
Processed inmates by taking photographs and fingerprints.
Provided counseling and guidance to inmates to boost wellbeing.
Transported prisoners throughout facility and off-site to medical appointments and court appearances.
Wrote daily reports and maintained logs of inmate activities and behaviors.
Inspected jail conditions and took action to rectify problems in order to meet state and federal regulations for health and safety.
Prepared reports to document incidents and violations.
Supervised inmates during meals, recreation and other activities.
Restrained juvenile inmates when disturbances required physical intervention.
Responded to emergency situations and de-escalated hostile confrontations.
Built solid relationships with staff and residents to keep institution safe and secure.
Enforced rules and regulations to maintain order among inmates.
Investigated and responded to incidents of inmate misconduct.
Administered drug tests to inmates.
Assisted in intake and release of inmates.
Coordinated with other law enforcement personnel to exchange information.
Documented inmate behavior and activities in logbooks.
Responded to inquiries from inmates and other members of public.
Made rounds at specified intervals and conducted head counts and roll calls.
Established positive working relationships and maintained boundaries with resident offenders.
Provided assistance and guidance to inmates regarding daily activities.
Conducted security checks of inmates and living areas.
Received and inspected mail, property, and funds from visitors on behalf of designated inmates.
Transported inmates to and from court hearings, medical appointments and other locations.
Interviewed inmates to obtain information and evidence.
Secretary
Duffy & Lee Carpet Company
05.2017 - 11.2019
Managed scheduling and appointment coordination for executives, ensuring efficient time management.
Organized and maintained office filing systems, improving document retrieval speed and accuracy.
Drafted and edited correspondence, enhancing communication quality with clients and vendors.
Assisted in preparation of reports and presentations, contributing to informed decision-making processes.
Streamlined office procedures, resulting in improved workflow efficiency across departments.
Oversaw inventory management of office supplies, ensuring availability while minimizing costs.
Mentored junior administrative staff, fostering skill development and enhancing team performance.
Led initiatives to implement new software tools, driving operational improvements within the office environment.
Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
Answered multi-line phone system and enthusiastically greeted callers.
Maintained daily report documents, memos and invoices.
Scheduled appointments and conducted follow-up calls to clients.
Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
Entered data into system and updated customer contacts with information to keep records current.
Maintained electronic filing systems and categorized documents.
Responded to emails and other correspondence to facilitate communication and enhance business processes.
Provided clerical support to company employees by copying, faxing, and filing documents.
Managed executive calendars, scheduling appointments and meetings to optimize time management.
Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.
Contributed to a positive work environment by providing support to colleagues when needed in various tasks or projects.
Maintained accurate records of office expenses, assisting in budget preparation and cost control efforts.
Promoted a positive image of the organization through clear communication both internally with colleagues and externally with clients.
Assisted in event planning and execution for company functions such as conferences, workshops, or social gatherings.
Utilized advanced software programs for data entry tasks that increased accuracy while minimizing errors.
Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
Coordinated travel arrangements for senior staff, ensuring smooth business trips with minimal disruptions.
Provided comprehensive support to new staff, facilitating faster integration into team.
Improved document management with introduction of new digital archiving system.
Maintained executive appointment schedules by planning and scheduling meetings, conferences, and teleconferences.
Enhanced meeting efficiency by preparing agendas and minutes, ensuring all participants were well-informed.
Coordinated meetings and events, arranging logistics for over 50 corporate gatherings.
Conducted research for special projects, contributing valuable insights that informed strategic decisions.
Contributed to team morale by organizing staff welfare activities, leading to improvement in workplace satisfaction.
Assisted in preparing detailed reports for management, enabling informed decision-making.
Supported project management activities, contributing to timely completion of key initiatives.
Developed and maintained comprehensive database for tracking project deadlines, improving team productivity.
Facilitated inter-departmental communication to ensure all parties were informed of key updates.
Oversaw inventory of office supplies, ensuring availability and cost-efficiency.
Streamlined communication processes, resulting in faster response times to internal queries.
Improved office workflow by redesigning document submission process.
Enhanced visibility of office policies by creating and distributing employee handbook.
Streamlined invoice processing, improving accuracy and efficiency of financial operations.
Organized travel arrangements for executive team, ensuring smooth logistics for multiple international trips.
Managed incoming and outgoing correspondence, maintaining confidentiality and timeliness.
Enhanced office efficiency by implementing digital filing systems that streamlined paperwork processing.
Managed sensitive and confidential information with discretion, upholding integrity of executive communications.
Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Managed filing system, entered data and completed other clerical tasks.
Assisted coworkers and staff members with special tasks on daily basis.
Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
Liaised between clients and vendors and maintained effective lines of communication.
Established administrative work procedures to track staff's daily tasks.
Volunteered to help with special projects of varying degrees of complexity.
Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.
Opened and properly distributed incoming mail to promote quicker response to client inquiries.
Facilitated timely delivery of special projects to meet organizational and departmental objectives.
Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.
Performed research to collect and record industry data.
Transcribed and organized information to assist in preparing speeches and presentations.
Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
Increased office participation in special events by creating newsletter with detailed calendars and other office updates.
Surpassed team goals by partnering with colleagues to implement best practices and protocols.
Shift Leader
Coventry Assisted Living
05.2016 - 05.2017
Supervised daily operations to ensure resident safety and comfort.
Trained staff on best practices for resident care and service delivery.
Coordinated scheduling to maintain adequate staffing levels during shifts.
Implemented procedures for medication management and adherence compliance.
Medication Technician
Brookdale Senior Living Facility
06.2014 - 05.2017
Administered medications accurately to residents, ensuring compliance with safety protocols and care plans.
Monitored residents' health status, promptly reporting changes to nursing staff for timely interventions.
Trained new medication technicians on proper medication administration and facility procedures.
Streamlined medication inventory processes, reducing waste and improving availability of essential supplies.
Collaborated with interdisciplinary teams to develop personalized care plans based on individual resident needs.
Conducted regular audits of medication administration records to maintain regulatory compliance and accuracy.
Implemented best practices in medication handling, enhancing overall safety and care quality for residents.
Mentored junior staff in effective communication strategies with residents and families regarding medication management.
Monitored medication storage area to maintain medication security and control.
Prepared medication doses accurately by following medication administration record (MAR) written by healthcare providers.
Unpacked, sorted, counted, and labeled all incoming medications to keep optimum inventory levels.
Balanced the needs of multiple patients simultaneously while maintaining accuracy in medication preparation and distribution, contributing to overall patient satisfaction.
Reviewed patient progress to document effects of any prescribed medication.
Reordered medication to maintain adequate supply.
Expedited the medication pass process without compromising accuracy through effective time management techniques.
Documented medication administration into electronic medical records (EMR) to avoid duplication of medication dosages.
Reduced medication errors by implementing a double-check system before administering medications to patients.
Counted and recorded medication inventory routinely to maintain medication security and control.
Reviewed medication orders for accuracy and completeness before administering medication.
Monitored patient responses to medication to report adverse reactions quickly.
Improved medication administration accuracy by meticulously following physician orders and verifying patient information.
Supported patients'' adherence to treatment plans by providing clear instructions, answering questions, and addressing concerns.
Administered psychotropic medications and anxiety education to patients to provide mental health care.
Assisted in training new Medication Technicians on best practices and company policies, fostering a culture of continuous learning.
Promoted a supportive environment for patients experiencing side effects or difficulties with medications, offering empathy and guidance where appropriate.
Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
Maintained thorough electronic records of all administered medications, adhering to HIPAA regulations and facility guidelines.
Developed strong relationships with pharmacy personnel, streamlining communication regarding medication orders and adjustments as needed.
Ensured proper disposal of expired or unused medications according to state regulations and facility procedures, maintaining a safe work environment.
Contributed to positive patient outcomes by closely monitoring vital signs during administration of high-risk medications.
Explained treatment procedures, medications, and diets to inform patient and patient's family of care and progress.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Collaborated with interdisciplinary team members to optimize individualized care plans for diverse patient populations.
Maintained up-to-date knowledge of medication protocols, resulting in efficient dispensing and accurate documentation.
Served as a reliable resource for colleagues and nursing staff, offering guidance on medication administration best practices and regulations.
Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
Turned and repositioned patients to prevent bedsores.
Streamlined medication storage and inventory processes, ensuring timely reordering and minimizing waste.
Identified and reported medication errors to avoid distributing wrong medication to patients.
Assisted in maintaining conducive environment for residents by adhering to infection control policies.
Demonstrated exceptional attention to detail when preparing medication dosages, leading to increased patient satisfaction scores.
Interacted with patients and monitored vital signs during time of admission to report details to registered nurse.
Enhanced patient safety through diligent monitoring for adverse drug reactions and promptly reporting concerns to nursing staff.
Fostered collaborative environment with healthcare team, contributing to comprehensive patient care plans.
Ensured compliance with healthcare regulations by accurately documenting medication administration.
Streamlined process for receiving and documenting physician orders, improving response times to medication changes.
Reduced stress for patients and families by providing compassionate communication regarding medication management.
Improved efficiency in medication distribution, organizing medications timely for each patient.
Improved patient adherence to medication regimes by providing clear instructions and follow-up support.
Reduced medication errors with meticulous attention to detail in medication preparation and administration.