Brittany Vandenbos
Bayville
Summary
Known for implementing development that expands team member capabilities while still keeping the teamwork qualities with a positive impact on the work force. Works not only with team members but also with the customers in a way that will provide a positive example for all.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Commercial Account Executive
Phoenix Insurance Group, Inc.
Chester, NJ
12.2025 - Current
- Develops and maintains strong relationships with clients to enhance customer satisfaction and retention.
- Conducts thorough risk assessments to identify coverage gaps and recommends appropriate insurance solutions.
- Collaborates with cross-functional teams to streamline account management processes and improve efficiency.
- Analyzes market trends to provide strategic insights, positioning company offerings effectively against competitors.
Commercial Account Executive
HUB International Limited
New York, NY
05.2024 - 12.2025
- Actively communicated with existing clients, identifying upsell opportunities that contributed to revenue growth
- Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty.
- Orchestrated and worked with teams to maximize impact.
- Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
Account Manager/Customer Service Representative
Phoenix Insurance Group, Inc.
Chester, NJ
05.2018 - 05.2024
- Managed and renewed accounts for commercial lines book of business.
- Spoke directly with clients in order to help with any insurance coverage needs and questions.
- Provided professional suggestions and advice to clients in regards to concerns and issues that may arise.
- Helped clients with audits by guiding them to successfully complete any that were still outstanding.
Customer Service Representative
State Farm
Allendale, NJ
05.2017 - 05.2018
- Serviced both personal and commercial lines accounts including cancellations, billing issues, and policy changes.
- Followed up on prospects and potential new business for the agency.
- Trained new employees on business etiquette, teamwork skills, and knowledge needed to perform the job successfully.
Education
Bachelors Degree - Human Ecology
State University of New York Oneonta
Oneonta, NY12-2012
Associates Degree - Liberal Arts
Orange County Community College
Middletown, NY08-2009
Certification
- Licensed Insurance Representative
- Licensed in Property and Casualty
Timeline
Commercial Account Executive
Phoenix Insurance Group, Inc.
12.2025 - Current
Commercial Account Executive
HUB International Limited
05.2024 - 12.2025
Account Manager/Customer Service Representative
Phoenix Insurance Group, Inc.
05.2018 - 05.2024
Customer Service Representative
State Farm
05.2017 - 05.2018
Associates Degree - Liberal Arts
Orange County Community College
Bachelors Degree - Human Ecology
State University of New York Oneonta