Brittany Villar
Las Vegas,NV
Summary
Dynamic administrative professional with extensive experience at the State of Nevada, excelling in customer service and office management. Proven ability to enhance workflow efficiency through effective scheduling and meticulous data entry. Bilingual communicator adept at building relationships and fostering a positive work environment, contributing to team success and operational excellence.
Experienced with coordinating administrative tasks and maintaining organized office environments. Utilizes strong organizational skills to enhance office efficiency and support team operations. Track record of effective communication and multitasking to meet diverse administrative needs.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Administrative Assistant
State Of Nevada
06.2022 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
- Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
- Collaborated on special projects as assigned by leadership, contributing research findings or coordinating event logistics as needed for success.
- Addressed IT issues by coordinating with tech support, minimizing downtime and maintaining operational efficiency.
- Monitored office supplies inventory, ensuring availability of essential items without overstocking.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
Business Office Assistant
The Heights Of Summerlin
12.2017 - 06.2022
- Responded to inquiries from callers seeking information.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Developed correspondence letters, memos, and emails.
- Reviewed invoices, payment requests, and expense reimbursements prior to approval.
- Maintained up-to-date employee records in compliance with legal requirements, ensuring accuracy and accessibility for authorized personnel.
- Contributed to a positive work environment by greeting visitors professionally, managing incoming calls, and addressing needs promptly.
- Improved workflow processes by identifying areas of inefficiency and proposing viable solutions for implementation.
- Supported budget management with diligent tracking of expenses, processing invoices, and generating financial reports.
- Coordinated events such as conferences or team-building activities in support of company culture initiatives.
- Reviewed documents such as contracts or agreements thoroughly before submission ensuring accuracy and completeness thus minimizing errors.
- Collaborated with cross-functional teams on projects to ensure timely completion and alignment with company objectives.
- Managed front desk operations to create welcoming environment for visitors.
- Improved office ambiance and team morale by organizing regular team-building activities.
Front Desk Receptionist
Life Care Center
11.2016 - 12.2017
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Collected room deposits, fees, and payments.
- Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
Education
Associate of Science - Criminal Justice
Northwest Career College
Las Vegas, NV05-2026
No Degree - Criminal Justice
Northwest Career College
Las Vegas, NV05-2025
High School Diploma -
Las Vegas High School
Las Vegas, NV05-2019
Skills
- Customer service
- Data entry
- Computer skills
- Office administration
- Administrative support
- Microsoft Word
- Time management
- Microsoft Excel
- File organization
- Bilingual
- Scheduling
- Office management
- Professional communication
- Scheduling and calendar management
- Documentation and reporting
- Relationship building
Certification
CPR
CPI
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Administrative Assistant
State Of Nevada
06.2022 - Current
Business Office Assistant
The Heights Of Summerlin
12.2017 - 06.2022
Front Desk Receptionist
Life Care Center
11.2016 - 12.2017
Associate of Science - Criminal Justice
Northwest Career College
No Degree - Criminal Justice
Northwest Career College
High School Diploma -
Las Vegas High School
Similar Profiles
Alexa Conrad-TranAlexa Conrad-Tran
Administrative Assistant II at State of NevadaAdministrative Assistant II at State of Nevada
Terrance DeedsTerrance Deeds
Nevada State Police at State of NevadaNevada State Police at State of Nevada
Dion JacksonDion Jackson
Mental Health Tech at State of NevadaMental Health Tech at State of Nevada
Elizabeth ClayElizabeth Clay
First Grade Classroom Teacher at CCSD - Pittman, E.S.First Grade Classroom Teacher at CCSD - Pittman, E.S.
Carolyn LintonCarolyn Linton
Case Manager at Desert Hope Treatment CenterCase Manager at Desert Hope Treatment Center