BRITTANY WALTER

• Assisted Grandmother with daily living needs to maintain self-esteem and general wellness.
• Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
• Transported Grandmother to events and activities, medical appointments, and shopping trips.
• Assisted with daily living activities, running errands, and household chores.
• Handled incoming mail, bills and invoices and completed appropriate actions.

• Handled confidential and sensitive information with discretion and tact.
• Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
• Organized and coordinated conferences and monthly meetings.
• Updated and maintained confidential databases and records.
• Upheld strict timetables by maintaining accurate, balanced calendars.

• Successfully built and maintained relationships with companies online to promote products
• Managed competing deadlines with efficiency.
• Produced original, creative content for promotional advertisements and marketing materials.

• Responded to all client inquiries and asked appropriate questions to facilitate resolution.
• Interacted with team members across departments to research and resolve customer issues.
• Delivered outstanding service to clients to not only maintain but to extend relationship for future business opportunities.

• Responded to customer inquiries and provided technical assistance over phone and in person.
• Broke down and evaluated user problems, using test scripts, personal expertise, and probing questions.
• Helped streamline repair processes and update procedures for support action consistency.

• Dean's List 2021-2022
• Honor Roll 2021-2022
• 4.0 GPA

Completed Junior year. School closed and lost accreditation in 2018.

• Dean's List 2012-2014, 2017-2018
• Honor Roll 2012-2014, 2017-2018
• 3.7 GPA