BRITTANY WEBSTER
Sayville,NY
Summary
Medical-support and pharmacy professional experienced in prescription processing, patient transport, personal care, and confidential health information. Skilled in patient communication, safe transfers, medication preparation for pharmacist verification, and HIPAA-conscious service.
Overview
1
1
Certification
12
12
years of professional experience
Work History
Pharmacy Customer Service Associate
Walgreens
Oakdale, NY
06.2026 - Current
- Supported daily pharmacy operations, ensuring accuracy in patient and prescription records for seamless service delivery.
- Retrieved, counted, and prepared medications for pharmacist verification, efficiently processing pharmacy transactions to enhance workflow.
- Greeted customers and answered questions across sales floor at Walgreens
- Processed purchases, returns, and exchanges using Walgreens register systems
Office Assistant
Lawn Supreme Landscape & Christmas Supreme
Sayville, New York
07.2014 - Current
- Managed appointment calendars and answered phones to coordinate service follow-ups and enhance client satisfaction
- Handled client intake, scheduling, and invoicing while maintaining organized digital and paper records to ensure accurate client information
- Conducted social media outreach and customer communications to increase engagement and strengthen client relationships
Patient Service Navigator
Northwell Health
Bay Shore, NY
03.2026 - 05.2026
- Transported patients safely, provided formal handoffs, and reported changes in patient condition to ensure continuity of care.
- Transport patients safely, provide formal handoffs, and report changes in patient condition.
- Recognized cardiopulmonary distress, summoned code team, and provided interim basic life support to stabilize patients in critical situations.
Pharmacy Technician
CVS Pharmacy
Bay Shore, NY
05.2025 - 08.2025
- Processed prescriptions and collaborated with pharmacists on prescription information and dosage verification.
- Protected patient confidentiality per HIPAA regulations while ensuring a well-organized work environment.
- Assisted pharmacists with prescription preparation, labeling, and filling tasks.
Certified Personal Caregiver
Self-Employed
Long Island, NY
09.2019 - 06.2023
- Facilitated activities of daily living, hygiene, mobility, and companionship to enhance client well-being.
- Managed medication routines and dietary needs, ensuring a clean, safe environment for optimal client health.
- Provided daily personal care support for self-employed clients in private homes
- Prepared meals and snacks following client needs and dietary preferences
Education
Associate of Arts - Liberal Arts & Sciences
Farmingdale State College
Farmingdale, NYSkills
- Patient Care & Assistance with Daily Living Activities (ADLs)
- Medical Documentation & Data Entry
- HIPAA Compliance & Patient Confidentiality
- Medication and Prescription Processing
- Front Desk & Administrative Support
- Patient Communication & Emotional Support
- Microsoft Office (Word, Excel, Outlook)
- Inventory Management & Organization
- Teamwork, Training & Mentoring
- Attention to Detail & Problem-Solving
Certification
- Heartsaver CPR AED — American Heart Association / Northwell Health, March 2026
- Personal Care Assistance (PCA) Certificate — All Metro Healthcare, Patchogue, NY, 2019
CERTIFICATIONS & EDUCATION
- Authorized to work in the U.S. for any employer
- English
Timeline
Pharmacy Customer Service Associate
Walgreens
06.2026 - Current
Patient Service Navigator
Northwell Health
03.2026 - 05.2026
Pharmacy Technician
CVS Pharmacy
05.2025 - 08.2025
Certified Personal Caregiver
Self-Employed
09.2019 - 06.2023
Office Assistant
Lawn Supreme Landscape & Christmas Supreme
07.2014 - Current
Associate of Arts - Liberal Arts & Sciences
Farmingdale State College