Brittany Welch
Livingston,TX
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
13
13
years of professional experience
Work History
Field Technician
Eastex Enviromental Laboratory Inc
10.2022 - Current
- Communicated with supervisor to report progress, discuss issues and seek guidance.
- Kept detailed records of field measurements and data.
- Collaborated with other field technicians to resolve complex technical issues.
- Identified potential problems and prevented equipment failure through performing regular equipment inspections.
- Trained and guided new technicians to equip with skills and knowledge needed to efficiently perform work.
- Communicated with customers to provide updates, gather information and resolve issues.
Lead Cake Decorator
Wal-Mart Supercenter
11.2010 - 10.2022
- Enhanced customer satisfaction by creating visually appealing and delicious custom cake designs.
- Collaborated with team members to develop new techniques and decoration styles, improving overall quality.
- Managed inventory of decorating supplies, ensuring timely replenishment and minimizing downtime.
- Developed strong relationships with clients through excellent communication and attention to detail.
- Mentored junior decorators, fostering a positive work environment and promoting professional growth.
- Consistently met tight deadlines for special orders, ensuring customer satisfaction and repeat business.
- Maintained high standards of cleanliness in the workspace, adhering to food safety regulations.
Key Holder
Dollar General Store
08.2015 - 11.2015
- Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
- Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
- Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.
- Increased store sales by creating visually appealing merchandise displays and product placements.
- Trained and supervised new employees to apply best practices in customer service and store operations.
- Ensured compliance with company policies and procedures, maintaining a safe and secure work environment for all staff members.
Outside Lawn and Garden Sales Representative
Lowes Home Improvment
03.2015 - 07.2015
- Maintained a clean, safe work environment by adhering to safety guidelines and reporting any hazards immediately.
- Worked outdoors in weather conditions to care for plants and serve customers.
- Completed opening, closing, and shift change tasks efficiently to keep store ready for guests.
- Restocked shelves with new plants each day and rotated stock for optimal appearance.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Education
High School Diploma -
Shepherd High School
Shepherd, TX06.2010
Skills
- Field Operations
- Workplace Safety
- Professional Communication
- Data Collection
- Interpersonal and written communication
- Quality Assurance Controls
- Materials Management
- Sampling techniques
- Customer Relations
- Inventory Management
Timeline
Field Technician
Eastex Enviromental Laboratory Inc
10.2022 - Current
Key Holder
Dollar General Store
08.2015 - 11.2015
Outside Lawn and Garden Sales Representative
Lowes Home Improvment
03.2015 - 07.2015
Lead Cake Decorator
Wal-Mart Supercenter
11.2010 - 10.2022
High School Diploma -
Shepherd High School
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