Summary
Overview
Work History
Education
Skills
Timeline
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Brittany Wildman

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

8
8
years of professional experience

Work History

Floor Supervisor

Hooters of Cape Coral
08.2014 - 12.2022
  • Managed work of 10-12 employees in conformance with customer service guidelines.
  • Coordinated adequate customer satisfaction responsiveness.
  • Established staff’s compliance with corporate and franchise standards.
  • Met with management to discuss work plans and develop enhancements and strategies to achieve operational objectives.
  • Ensured the accuracy of food/beverage orders.
  • Examined the presentability of all dining orders.
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.

Bartender

Venture Out Bait & Tackle
09.2019 - 08.2020
  • Marketed limited-time offers and specials.
  • Coordinated with management to plan sales strategies.
  • Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
  • Conducted regular inventory count to keep bar and drink supplies stocked, avoiding expensive rush orders.
  • Served high customer volumes during special events, nights, and weekends.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.

Education

Pursuing bachelor’s degree in Marketing -

Florida Gulf Coast University
Fort Myers, FL

Received Associate’s Degree in 2021 -

Florida SouthWestern State College
Fort Myers, FL

Skills

  • Basic Accounting
  • Staff Management
  • Handling Difficult Customers
  • Sales and Marketing
  • Suggestive Selling
  • Inventory
  • Team Training and Development
  • Menu Memorization
  • Customer Service
  • Clear and Effective Communication

Timeline

Bartender

Venture Out Bait & Tackle
09.2019 - 08.2020

Floor Supervisor

Hooters of Cape Coral
08.2014 - 12.2022

Pursuing bachelor’s degree in Marketing -

Florida Gulf Coast University

Received Associate’s Degree in 2021 -

Florida SouthWestern State College

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Brittany Wildman