Brittany Wingo
Benson,NC
Summary
Reliable and purpose driven professional with a strong background in customer service, cash handling, and leadership. Known for building trust with clients, resolving issues with care, and maintaining accuracy in fast paced environments. Passionate about financial literacy and eager to grow within the banking industry. Brings integrity, and a genuine desire to serve others through excellence and professionalism.
Overview
9
9
years of professional experience
3
3
years of post-secondary education
1
1
Certification
Work History
Key Holder Supervisor
Dollar General Market
Benson, North Carolina
02.2023 - Current
- Handled daily cash deposits, register reconciliation, and safe counts.
- Delivered excellent customer service, resolved customer complaints, and ensured a positive shopping experience
- Supervised daily store operations, including restocking shelves and managing inventory levels.
- Trained and mentored new hires to ensure adherence to store policies and procedures.
- Provided leadership support to team members.
Publix
Cashier
Homestead, Florida
01.2017 - 05.2020
- Greet customers with a smile and make eye contact.
- Operate cash register to scan and bag items.
- Handle cash, credit, debit, WIC, and EBT transactions accurately.
- Provide quick and efficient checkout service.
- Maintain a clean and organized register area.
- Assist with returns and resolve customer concerns politely.
- Stay informed about current sales, promotions, and store policies.
- Offer carryout service if needed.
- Follow all safety and loss prevention procedures.
Education
Bachelors in Christian Education/Christian Counseling - Christian Studies
Heritage Bible College
Dunn, NC 08.2022 - 05.2025
Skills
- Cash handling
- Register reconciliation
- Inventory management
- Employee training
- Customer service
- Complaint resolution
- Upselling and suggestive selling
- Greeting and engaging with guests
- Adaptability
- Teamwork and collaborationProblem-solving
- Conflict resolution
- Dependability
- Leadership
- Willing to serve
- Compassionate
Certification
- Business specialist – General business college credit certificate.
Accomplishments
- Deans list
- Honors Society
Affiliations
- Founder – From Ashes to Shea (Business & Ministry)Launched a faith-based shea butter brand focused on promoting healing, self care, and confidence. Responsible for product creation, branding, and community engagement. Use the platform to inspire others through storytelling, spiritual encouragement, and natural wellness, laying the foundation for future outreach and growth.
References
References available upon request.
Timeline
Key Holder Supervisor
Dollar General Market
02.2023 - Current
Bachelors in Christian Education/Christian Counseling - Christian Studies
Heritage Bible College
08.2022 - 05.2025
Publix
Cashier
01.2017 - 05.2020