Open and positive communicator with calm and level-headed approach to managing routine needs and meeting special challenges.
Customer-focused Retail Sales Associate recognized for high productivity and efficient task completion. Possess specialized skills in customer service, inventory management, and sales techniques. Excel in communication, problem-solving, and adaptability to ensure positive shopping experiences and meet sales goals.
Overview
5
5
years of professional experience
Work History
Behavior Technician
The Stepping Stone School
05.2025 - Current
Provided one-on-one support to clients with autism spectrum disorders, addressing unique behavioral needs.
Enhanced client progress by implementing individualized behavior intervention plans.
Promoted positive behaviors by reinforcing desired actions and effectively addressing challenging issues.
Assisted in data collection and analysis, contributing to the ongoing evaluation of client progress.
Adapted therapy materials as needed to meet the unique needs of each individual client, ensuring optimal engagement during sessions.
Retail Sales Associate
TJX Companies
12.2024 - 05.2025
Bagged or packaged purchases and wrapped gifts.
Kept informed about new products arriving at the store on a regular basis.
Ticketed, arranged and displayed merchandise to promote sales.
Handled customer complaints in a professional manner.
Greeted customers upon entering the store and provided assistance.
Helped customers by answering questions and locating merchandise.
Barista
Sunrise Bakery & Coffee Shop
09.2020 - 07.2023
Greeted customers and took orders for coffee drinks, food items, and other beverages.
Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
Operated cash registers to process customer payments.
Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
Labeled containers of milk for use in coffee drinks according to expiration dates.
Provided excellent customer service by responding to inquiries quickly and professionally.
Followed safety procedures while operating machinery such as grinders and espresso machines.
Organized workstations efficiently so that tasks could be completed quickly during peak hours.
Trained new baristas on company policies and procedures regarding food handling safety standards.
Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
Prepared and served coffee, espresso drinks, blended coffees and teas.
Maintained calm demeanor during high-volume periods and special events
: Followed health, safety and sanitation guidelines to pass state inspections.
Memorized recipes for specialty coffee beverages and seasonal offerings.
Collected payments and provided accurate change.
• Supported highest standards of conduct and service to support company reputation.
Daycare Assistant
Blessed Angels Daycare
10.2022 - 02.2023
Conducted regular assessments of each child's development progress.
Enhanced academic, social and emotional learning with use of structured playtime and unstructured free play.
Encouraged positive behaviors, including patience with teachers and fellow kids.