Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Brittany Xavier

New Bedford

Summary

Open and positive communicator with calm and level-headed approach to managing routine needs and meeting special challenges.

Customer-focused Retail Sales Associate recognized for high productivity and efficient task completion. Possess specialized skills in customer service, inventory management, and sales techniques. Excel in communication, problem-solving, and adaptability to ensure positive shopping experiences and meet sales goals.

Overview

5
5
years of professional experience

Work History

Behavior Technician

The Stepping Stone School
05.2025 - Current
  • Provided one-on-one support to clients with autism spectrum disorders, addressing unique behavioral needs.
  • Enhanced client progress by implementing individualized behavior intervention plans.
  • Promoted positive behaviors by reinforcing desired actions and effectively addressing challenging issues.
  • Assisted in data collection and analysis, contributing to the ongoing evaluation of client progress.
  • Adapted therapy materials as needed to meet the unique needs of each individual client, ensuring optimal engagement during sessions.

Retail Sales Associate

TJX Companies
12.2024 - 05.2025
  • Bagged or packaged purchases and wrapped gifts.
  • Kept informed about new products arriving at the store on a regular basis.
  • Ticketed, arranged and displayed merchandise to promote sales.
  • Handled customer complaints in a professional manner.
  • Greeted customers upon entering the store and provided assistance.
  • Helped customers by answering questions and locating merchandise.

Barista

Sunrise Bakery & Coffee Shop
09.2020 - 07.2023
  • Greeted customers and took orders for coffee drinks, food items, and other beverages.
  • Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
    Operated cash registers to process customer payments.
  • Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
  • Labeled containers of milk for use in coffee drinks according to expiration dates.
  • Provided excellent customer service by responding to inquiries quickly and professionally.
  • Followed safety procedures while operating machinery such as grinders and espresso machines.
  • Organized workstations efficiently so that tasks could be completed quickly during peak hours.
  • Trained new baristas on company policies and procedures regarding food handling safety standards.
  • Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
  • Prepared and served coffee, espresso drinks, blended coffees and teas.
  • Maintained calm demeanor during high-volume periods and special events
  • : Followed health, safety and sanitation guidelines to pass state inspections.
  • Memorized recipes for specialty coffee beverages and seasonal offerings.
  • Collected payments and provided accurate change.

• Supported highest standards of conduct and service to support company reputation.

Daycare Assistant

Blessed Angels Daycare
10.2022 - 02.2023
  • Conducted regular assessments of each child's development progress.
  • Enhanced academic, social and emotional learning with use of structured playtime and unstructured free play.
  • Encouraged positive behaviors, including patience with teachers and fellow kids.

Education

High School Diploma -

NewBedford High School
New Bedford, Massachusetts
06-2022

Skills

  • Customer service
  • Product knowledge
  • Sales techniques
  • Cash handling
  • Time management
  • Conflict resolution
  • Effective communication
  • Attention to detail
  • Problem solving
  • Customer engagement
  • Training new staff
  • Goal driven
  • Documentation and reporting
  • Money management
  • Detail-oriented
  • Multitasking Abilities
  • Cleaning and sanitizing
  • Teamwork
  • Adaptability
  • Care planning
  • Social development
  • Problem-solving aptitude
  • Multitasking
  • Creative lesson planning
  • Plan activities
  • Child assessment
  • Early childhood development
  • Understanding of Autism

Languages

Portuguese
Limited

Timeline

Behavior Technician

The Stepping Stone School
05.2025 - Current

Retail Sales Associate

TJX Companies
12.2024 - 05.2025

Daycare Assistant

Blessed Angels Daycare
10.2022 - 02.2023

Barista

Sunrise Bakery & Coffee Shop
09.2020 - 07.2023

High School Diploma -

NewBedford High School
Brittany Xavier