Operate heavy equipment such as pushback, maintain visual contact with wingwalkers to ensure equipment is free of danger
Clean aircraft passenger cabins between flight
Operate and/or drive motorized equipment such as belt loaders, air start unit, lift trucks, push back tugs, bag cart, lavatory cart, de-icers
Operate equipment to move luggage and cargo, tow planes between gates, and refill water tanks and lavatories
Transport, lift, load/unload, sort and transfer passenger baggage, cargo, and mail material in and out of aircraft bins, belt loader, or baggage carts in a safe manner
Delivery Driver
Neuharth Inc
Sublimity, OR
10.2022 - 02.2024
Sorting packages, loading delivery vehicles, and delivering parcels to customers daily
Reviewed orders before and after delivery to ensure that orders were delivered in a timely manner
Operated handheld device and tablet to track packages and delivery route for the day
Utilized my customer service skills daily with face to face interactions with the public to collect signatures and hand off packages when needed
Student Transport Driver
Assist Services Llc
Wilsonville, OR
10.2021 - 01.2022
Transported school-aged children to and from school
Operated handheld device to set up route for the day
Utilized verbal communication skills by engaging with students and communicating with school staff and parents in regards to students
Utilized time management skills to pick up and drop off multiple children to multiple different school district all over Oregon on a daily basis
Route Delivery Driver
Rafter D Llc
Albany, OR
08.2020 - 04.2021
Loaded packages weighing up to 50 lbs, safely to minimize damage or reduce injury throughout my shift
Operated delivery vehicle in a safe manner in adherence with state and federal laws
Used handheld devices for GPS Navigation, scanning packages, conducting administrative tasks such as clocking in and out, and communicating with supervisors and other team members and successfully delivered between 200-250 parcels daily
Occasionally utilized problem solving skills to de-escalate instances with agitated customers and redirecting them to proper department
Server/Waitstaff
Kyoto Japanese Restaurant
Salem, OR
09.2019 - 10.2019
Demonstrated hospitality and customer service while greeting tables and delivered food and beverages promptly to customers
Coordinated more than 40 orders each day
Worked in a fast-paced environment, handled multiple priorities and learned new procedures and addressed issues promptly, relaying complaints directly to management
Customer Service Associate
Walgreens
Salem, OR
11.2018 - 12.2018
Processed sales transactions accurately using POS software and issued receipts, refunds, or credit due to customers to provide fast and friendly checkout experience to minimize wait time
Engaged customers with positivity and respect, answering questions politely and offering exceptional support
Maintained a clean and orderly checkout area to enhance customer experience
Production Worker I
Brucepac
Silverton, OR
06.2017 - 07.2018
Set up and operated production machinery according to specific standard and company protocols
Collaborated with the team to produce time-critical results in a busy environment and adjusted work to match specifications set for different products and orders
Adhered to quality and safety standards for different types of meat and reported production inefficiencies to supervisors to improve processes
Butcher's Assistant
JC Tenorio Enterprises Inc
Saipan, MP
11.2016 - 01.2017
Daily face to face customer service interactions while performing duties
Maintain safe and sanitary workplace by disposing of outdated and spoiled products, properly display, refill shelves, price and marked merchandise on display and stocked and organized freezer and shelves
Operate and maintain several equipments such as Automatic Meat Wrapper, Meat Grinder, and Meat Tenderizer
Volunteer Coordinator
Guam Island Eagle Football Team
Mangilao, Gu
04.2015 - 09.2016
Collected, filed and maintained necessary team documents and attendance log
Reviewed, processed and approved various registration forms submitted online and in person
Responded to inquiries about team and application processes and fees
Performed other administrative duties as necessary
Proficient in computer programs such as Microsoft Office, Internet Explorer, Chrome, Email
Fluent verbal and written communication skills
Data Entry
Junior Reporter
Marianas Variety News & Views
Saipan, MP
10.2013 - 01.2014
Conducted face to face customer service while performing job duties, answered phone calls to conduct interviews for stories
Punctual in meeting both article deadlines and source interviews
Produced 3 stories a week to be published in the Teen Section of the newspaper, coordinated with the Graphic Arts Department to produce weekly newspaper layout
Summer Intern Office Clerk
Department of Correction
Saipan, MP
07.2011 - 09.2011
Greeted clients in person and over the phone and took down detailed notes or transferred calls when necessary
Occasionally helped the Department of Motor Vehicle organize paper filing system and digital filing system
Proficient in computer programs such as Microsoft Office, Internet Explorer
Fluent verbal and written communication skills
Data Entry
Summary
Deadline-oriented Ramp Agent with experience in commercial aviation industry at large hub airport. Polished and efficient with desirable communication skills. Lifts up to 75 pounds and adheres to commercial airline protocols.
Education
High School Diploma -
Marianas High School
Saipan MP
Skills
Traveler escort
Aviation and transportation
Weight/balance loading
Marshaling aircraft
Package scanning
Delivery logging
Commercial driving
Courteous and polite demeanor
Order verification
Vehicle inspection
Safe driving record
Responsible driver
Verbal and written communication
Route optimization
Customer service
GPS navigation
Safe driver training
Excellent sense of direction
Multitasking and organization
Physical stamina
Exceptional written and verbal communication skills