Overview
Work History
Summary
Education
Skills
Work Availability
Timeline
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Brittany Darlaine Rogolifoi

Salem,OR

Overview

13
13
years of professional experience

Work History

Ground Ramp Agent

Alliance Ground International
PDX
03.2024 - 12.2024
  • Guide inbound/outbound planes to and from gates
  • Operate heavy equipment such as pushback, maintain visual contact with wingwalkers to ensure equipment is free of danger
  • Clean aircraft passenger cabins between flight
  • Operate and/or drive motorized equipment such as belt loaders, air start unit, lift trucks, push back tugs, bag cart, lavatory cart, de-icers
  • Operate equipment to move luggage and cargo, tow planes between gates, and refill water tanks and lavatories
  • Transport, lift, load/unload, sort and transfer passenger baggage, cargo, and mail material in and out of aircraft bins, belt loader, or baggage carts in a safe manner

Delivery Driver

Neuharth Inc
Sublimity, OR
10.2022 - 02.2024
  • Sorting packages, loading delivery vehicles, and delivering parcels to customers daily
  • Reviewed orders before and after delivery to ensure that orders were delivered in a timely manner
  • Operated handheld device and tablet to track packages and delivery route for the day
  • Utilized my customer service skills daily with face to face interactions with the public to collect signatures and hand off packages when needed

Student Transport Driver

Assist Services Llc
Wilsonville, OR
10.2021 - 01.2022
  • Transported school-aged children to and from school
  • Operated handheld device to set up route for the day
  • Utilized verbal communication skills by engaging with students and communicating with school staff and parents in regards to students
  • Utilized time management skills to pick up and drop off multiple children to multiple different school district all over Oregon on a daily basis

Route Delivery Driver

Rafter D Llc
Albany, OR
08.2020 - 04.2021
  • Loaded packages weighing up to 50 lbs, safely to minimize damage or reduce injury throughout my shift
  • Operated delivery vehicle in a safe manner in adherence with state and federal laws
  • Used handheld devices for GPS Navigation, scanning packages, conducting administrative tasks such as clocking in and out, and communicating with supervisors and other team members and successfully delivered between 200-250 parcels daily
  • Occasionally utilized problem solving skills to de-escalate instances with agitated customers and redirecting them to proper department

Server/Waitstaff

Kyoto Japanese Restaurant
Salem, OR
09.2019 - 10.2019
  • Demonstrated hospitality and customer service while greeting tables and delivered food and beverages promptly to customers
  • Coordinated more than 40 orders each day
  • Worked in a fast-paced environment, handled multiple priorities and learned new procedures and addressed issues promptly, relaying complaints directly to management

Customer Service Associate

Walgreens
Salem, OR
11.2018 - 12.2018
  • Processed sales transactions accurately using POS software and issued receipts, refunds, or credit due to customers to provide fast and friendly checkout experience to minimize wait time
  • Engaged customers with positivity and respect, answering questions politely and offering exceptional support
  • Maintained a clean and orderly checkout area to enhance customer experience

Production Worker I

Brucepac
Silverton, OR
06.2017 - 07.2018
  • Set up and operated production machinery according to specific standard and company protocols
  • Collaborated with the team to produce time-critical results in a busy environment and adjusted work to match specifications set for different products and orders
  • Adhered to quality and safety standards for different types of meat and reported production inefficiencies to supervisors to improve processes

Butcher's Assistant

JC Tenorio Enterprises Inc
Saipan, MP
11.2016 - 01.2017
  • Daily face to face customer service interactions while performing duties
  • Maintain safe and sanitary workplace by disposing of outdated and spoiled products, properly display, refill shelves, price and marked merchandise on display and stocked and organized freezer and shelves
  • Operate and maintain several equipments such as Automatic Meat Wrapper, Meat Grinder, and Meat Tenderizer

Volunteer Coordinator

Guam Island Eagle Football Team
Mangilao, Gu
04.2015 - 09.2016
  • Collected, filed and maintained necessary team documents and attendance log
  • Reviewed, processed and approved various registration forms submitted online and in person
  • Responded to inquiries about team and application processes and fees
  • Performed other administrative duties as necessary
  • Proficient in computer programs such as Microsoft Office, Internet Explorer, Chrome, Email
  • Fluent verbal and written communication skills
  • Data Entry

Junior Reporter

Marianas Variety News & Views
Saipan, MP
10.2013 - 01.2014
  • Conducted face to face customer service while performing job duties, answered phone calls to conduct interviews for stories
  • Punctual in meeting both article deadlines and source interviews
  • Produced 3 stories a week to be published in the Teen Section of the newspaper, coordinated with the Graphic Arts Department to produce weekly newspaper layout

Summer Intern Office Clerk

Department of Correction
Saipan, MP
07.2011 - 09.2011
  • Greeted clients in person and over the phone and took down detailed notes or transferred calls when necessary
  • Occasionally helped the Department of Motor Vehicle organize paper filing system and digital filing system
  • Proficient in computer programs such as Microsoft Office, Internet Explorer
  • Fluent verbal and written communication skills
  • Data Entry

Summary

Deadline-oriented Ramp Agent with experience in commercial aviation industry at large hub airport. Polished and efficient with desirable communication skills. Lifts up to 75 pounds and adheres to commercial airline protocols.

Education

High School Diploma -

Marianas High School
Saipan MP

Skills

  • Traveler escort
  • Aviation and transportation
  • Weight/balance loading
  • Marshaling aircraft
  • Package scanning
  • Delivery logging
  • Commercial driving
  • Courteous and polite demeanor
  • Order verification
  • Vehicle inspection
  • Safe driving record
  • Responsible driver
  • Verbal and written communication
  • Route optimization
  • Customer service
  • GPS navigation
  • Safe driver training
  • Excellent sense of direction
  • Multitasking and organization
  • Physical stamina
  • Exceptional written and verbal communication skills
  • Customer interaction
  • Attention to detail
  • Cargo handling
  • Traffic laws
  • Complex Problem-solving
  • Vehicle maintenance
  • Delivery scheduling
  • Vehicle cleaning and maintenance
  • Quality assurance
  • DOT compliance
  • Client relationship management

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Ground Ramp Agent

Alliance Ground International
03.2024 - 12.2024

Delivery Driver

Neuharth Inc
10.2022 - 02.2024

Student Transport Driver

Assist Services Llc
10.2021 - 01.2022

Route Delivery Driver

Rafter D Llc
08.2020 - 04.2021

Server/Waitstaff

Kyoto Japanese Restaurant
09.2019 - 10.2019

Customer Service Associate

Walgreens
11.2018 - 12.2018

Production Worker I

Brucepac
06.2017 - 07.2018

Butcher's Assistant

JC Tenorio Enterprises Inc
11.2016 - 01.2017

Volunteer Coordinator

Guam Island Eagle Football Team
04.2015 - 09.2016

Junior Reporter

Marianas Variety News & Views
10.2013 - 01.2014

Summer Intern Office Clerk

Department of Correction
07.2011 - 09.2011

High School Diploma -

Marianas High School
Brittany Darlaine Rogolifoi