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Brittany J. Dunn
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Overview
16
16
years of professional experience
Work History
Lead Patient Journey Coordinator
Synergy Face + Body
Raleigh
04.2021 - Current
Coach team members through day-to-day work and complex problems.
Responsible for converting new leads into booked appointments.
Oversee appointment scheduling and itinerary coordination for clients.
Track records and maintain communication between clients to manage office activities.
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Activation Specialist
Legacy Marketing
03.2015 - 01.2018
Responsible for the sales and depletions of products in multiple accounts
Marketed products by creating sales campaigns while maintaining constructive relationships with accounts
Organized, managed and executed events regionally
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Bar Manager
Bolt Bistro
05.2012 - 03.2015
Established positive relationships with clients to maintain business accounts
Managed social media efforts on an ongoing basis
Provided exceptional service to multiple customers while managing financial aspects
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Legal Assistant
Tharrington Smith, LLC
02.2011 - 06.2012
Attended to the requests of several lawyers in a demanding legal environment
Composed important documents and court orders for clients and officials
Responsible for organizing principal discovery records for trials
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Endorser, Marketing Team Manager
Coastal Beverage
08.2007 - 03.2011
Covered the greater Wilmington area in marketing new products to businesses and customers
Aided team in structuring advertising strategies
Planned events promoting upcoming developments
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Secretary, Mediation Coordinator
Block, Sayed, LLP
05.2009 - 12.2010
Crouch, Keeter, Behm, &, Answered multi-line telephones and greeted clients
Maintained and filed multiple documents for hundreds of clients
Coordinated Mediated Settlement Conferences among other firms and reported to Trial Court Administrator
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Education
Bachelor of Arts - Communication Studies
University of North Carolina Wilmington
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Skills
Based applications including:
Microsoft Word, Excel, and Access
Extensive customer service and sales experience
Excellent communication, negotiation, leadership and organizational skills
Ability to work successfully in a fast paced environment
Capable of setting priorities, managing multiple tasks and meeting deadlines
Abundant experience managing many different social media outlets
Timeline
Lead Patient Journey Coordinator
Synergy Face + Body
04.2021 - Current
Activation Specialist
Legacy Marketing
03.2015 - 01.2018
Bar Manager
Bolt Bistro
05.2012 - 03.2015
Legal Assistant
Tharrington Smith, LLC
02.2011 - 06.2012
Secretary, Mediation Coordinator
Block, Sayed, LLP
05.2009 - 12.2010
Endorser, Marketing Team Manager
Coastal Beverage
08.2007 - 03.2011
Bachelor of Arts - Communication Studies
University of North Carolina Wilmington