Brittany Kilpatrick
Haleyville
Summary
Professional with extensive experience in client assessment and care coordination, effectively enhancing access to essential services for diverse populations. Demonstrated ability to conduct thorough evaluations and develop individualized care plans, ensuring compliance with regulatory standards while adapting strategies based on client progress. Proven track record of fostering collaborative relationships with multidisciplinary teams and community resources, facilitating timely referrals and support for clients. Skilled in crisis intervention and case management, maintaining accurate documentation and advocating for client needs to improve overall outcomes.
Accomplished Case Manager adept at handling high caseloads without sacrificing quality of care. Operates exceptionally well in high-pressure environments. Recommends best resources and courses of action to benefit patient needs and return each to optimal quality of life.
Overview
11
11
years of professional experience
2008
2008
years of post-secondary education
Work History
Case Manager
Safeplace
Florence
08.2021 - 02.2026
- Coordinated comprehensive care plans for clients, enhancing access to essential services and improving overall outcomes.
- Conducted thorough assessments and evaluations, ensuring the accurate documentation of client needs and preferences.
- Developed and maintained collaborative relationships with community resources, facilitating timely referrals and support for clients.
- Monitored client progress through regular follow-ups, adapting care plans to address changing circumstances effectively.
- Implemented strategies to streamline case documentation processes, improving efficiency and compliance with regulatory standards.
- Engaged in multidisciplinary team meetings, advocating for client needs and contributing to holistic care strategies.
- Provided case management services including intake, assessment, crisis intervention, advocacy, referral and monitoring of families.
- Monitored client progress through regular follow-up contacts.
- Maintained accurate case records and documentation according to agency guidelines.
- Assessed clients' needs, developed service plans and monitored progress towards goals.
- Counseled clients on available resources within the community that could help meet their needs.
- Facilitated communication between clients, families, caregivers, social services and other agencies to ensure client needs were met.
- Developed trusting relationships with social services, health care providers and governmental agencies.
- Developed individualized care plans with input from clients and their families.
- Assisted with applications for government benefits such as Medicaid or Social Security Disability Insurance.
- Educated clients about mental health conditions, medications and self-care techniques.
- Coordinated transportation services for clients who lacked access to reliable transportation.
- Assisted individuals with eligibility for available benefits.
- Maintained logs and electronic client records following department and agency policies for effective monitoring.
- Participated in interdisciplinary team meetings to discuss treatment options.
- Linked clients with social services, health care providers and governmental agencies to help claim or reclaim individual autonomy.
- Compiled reports on cases and submitted them to supervisors as required.
- Provided referrals to appropriate health care providers or other community resources.
RN Staff Nurse
Caregivers
Birmingham
01.2019 - 03.2020
- Delivered high-quality patient care through comprehensive assessments and individualized treatment plans, enhancing overall patient outcomes.
- Collaborated with interdisciplinary teams to develop and implement care strategies, ensuring compliance with health regulations and standards.
- Mentored and trained new nursing staff on best practices, fostering a culture of continuous improvement and professional development.
- Streamlined patient documentation processes, improving accuracy and efficiency in record-keeping and communication among healthcare providers.
- Administered medications and monitored vital signs, responding promptly to changes in patient conditions to optimize safety and care.
- Assisted in quality improvement initiatives to enhance clinical protocols, contributing to better safety and patient satisfaction scores.
- Participated in emergency response drills, reinforcing preparedness and effective teamwork in high-pressure situations.
- Assessed, monitored and documented patient vital signs, medical history and physical condition.
- Provided direct patient care, including administering medications and treatments according to physician orders.
- Educated patients and families on disease prevention and management of chronic conditions.
- Supervised licensed practical nurses, certified nurse assistants and other staff members.
- Instructed new nurses on proper techniques for providing patient care.
- Provided emotional support to patients dealing with serious illness or injury.
- Responded quickly to medical emergencies such as cardiac arrest or trauma cases.
- Collaborated with multidisciplinary team members to develop individualized care plans for each patient.
- Maintained accurate records of patient health information and treatment plans in electronic health record systems.
- Ensured compliance with federal, state and local healthcare regulations.
- Coordinated discharge planning activities for patients leaving the hospital setting.
- Ordered laboratory tests and interpreted results based on established norms.
- Participated in quality improvement initiatives to improve outcomes in the healthcare facility.
- Counseled patients on healthy lifestyle choices that can improve their overall wellbeing.
RN, Emergency Department
Princeton Baptist Medical Center
Birmingham
05.2015 - 06.2017
- Delivered high-quality patient care in a fast-paced environment by assessing conditions and coordinating treatment plans.
- Mentored junior staff on emergency protocols and best practices, enhancing team efficiency and patient outcomes.
- Collaborated with multidisciplinary teams to develop and implement patient care protocols, improving overall compliance.
- Administered medications and treatments while monitoring patient responses, ensuring safety and adherence to standards.
- Participated in quality improvement initiatives that streamlined processes, leading to enhanced departmental workflows.
- Provided education and support to patients and families regarding emergency procedures and post-care instructions.
- Utilized electronic health record systems to document patient information accurately, contributing to effective communication and care continuity.
- Facilitated training sessions for new staff, fostering a culture of learning and improving team performance.
- Maintained accurate patient records using electronic medical record system.
- Administered medications as prescribed by physicians.
- Assisted physicians with diagnostic tests such as X-rays, CT scans, ultrasounds.
- Conducted physical exams on admitted patients prior to treatment.
- Actively participated in performance improvement initiatives within the department.
- Utilized evidence-based practice guidelines to inform decisions related to patient care management.
Education
Haleyville High School
Haleyville, ALSome College (No Degree) - Nursing
UAB
Birmingham, ALAssociate of Science - Nursing
Jefferson State Community College
Birmingham, Alabama, ALSkills
- Client assessment
- Care coordination
- Crisis intervention
- Multidisciplinary collaboration
- Case documentation
- Referral management
- Client advocacy
- Emotional support
- Transport coordination
- Case management systems
- Performance tracking
- Emotional awareness
- Resource management
- Email and telephone etiquette
- Verbal and written communication
- Decision-making
- Team collaboration
- Active listening
- Multitasking and organization
- MS office
- Clear communication
- Goal setting
References
References available upon request.
Timeline
Case Manager
Safeplace
08.2021 - 02.2026
RN Staff Nurse
Caregivers
01.2019 - 03.2020
RN, Emergency Department
Princeton Baptist Medical Center
05.2015 - 06.2017
Haleyville High School
Some College (No Degree) - Nursing
UAB
Associate of Science - Nursing
Jefferson State Community College