Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Brittany Martinez

Administration Assistant
Jacksonville,FL
Brittany  Martinez

Summary

Professional and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments with trust and integrity.

Overview

12
years of professional experience
2
years of post-secondary education

Work History

U.S. Navy Reserve, NAS
Jacksonville, FL

Administrative Assistant at NCIS Mayport
09.2022 - Current

Job overview

Manage 20 Junior and Senior enlisted Sailors goals and Career intentions, working closely to peers to meet future expectations.

Create and maintain detailed administrative processes and procedures after working hours to drive efficiency and accuracy.

Immediately jumps on investigations spending an amount of time watching security footage regarding arson to better our Navy's commands and safety.

Works closely with NCIS Mayport civilian team to learn and better knowledge into the Criminology field.

Maintains Security clearance on a year to year basis with the U.S. Navy to ensure trust and dependency with job.


U.S. Navy Active Duty
Jacksonville, United States

Administrative Assistant
10.2014 - 09.2022

Job overview

  • Reading, interpreting, and implementing contractual, or similar work instructions, and executing per requirements.
  • Multitasking developing strategies to streamline and improve office procedures.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Creative thinker and action-oriented. Volunteered to help with special projects of varying degrees of complexity.
  • Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
  • Surpassed team goals by partnering with colleagues to implement best practices and protocols.
  • Self-motivated, proactive, dynamic and resourceful, with a polished integrity image.

Nissan North America, Inc.
Decherd, TN

Engineering Technician
03.2013 - 09.2014

Job overview

  • Performed work according to project schedules and high quality standards.
  • Completed projects by effectively applying engineering, technical, and maintenance procedures.
  • Ability to always apply common sense, as well as solve complex problems to different situations.
  • Made reasonable and quick response decisions, based on information gathered or provided.
  • Developed a quick learning response time when understaffed to keep production going.
  • Was able to learn quickly with new equipment to ensure team members were rotated equally during night shifts to ensure body movement and alertness through the night.

Donaldson Care Center
Fayetteville, TN

Certified Nursing Assistant
08.2011 - 12.2012

Job overview

  • Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
  • Documented patient information and care activities in electronic health record.
  • Cared for residents in assisted living facility and delivered high-quality support to meet needs.
  • Offered immediate assistance in overtime shifts to meet full working capacity.
  • Built trust and impacting relationships with residence and families and was voted Certified Nursing Assistant of the year in 2012.
  • Saved an overall of 8 residents due to quick action and response time of an incident.
  • Provided professionalism at all times with residents, family members, and team members in all situations.

Education

Florida State College At Jacksonville
, Jacksonville, FL

Associate of Arts from General Studies
05.2017 - 05.2019

Florida State College At Jacksonville
, Jacksonville, FL

Associate of Science from Criminology
04.2023 - Current

Skills

Policy and procedure modification

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Timeline

Florida State College At Jacksonville

Associate of Science from Criminology
04.2023 - Current

Administrative Assistant at NCIS Mayport

U.S. Navy Reserve, NAS
09.2022 - Current

Florida State College At Jacksonville

Associate of Arts from General Studies
05.2017 - 05.2019

Administrative Assistant

U.S. Navy Active Duty
10.2014 - 09.2022

Engineering Technician

Nissan North America, Inc.
03.2013 - 09.2014

Certified Nursing Assistant

Donaldson Care Center
08.2011 - 12.2012
Brittany MartinezAdministration Assistant