Brittany Musette Torres
Summary
Dynamic sales and management professional with extensive experience in creating departments from the ground up while driving revenue growth and optimizing sales strategies. Expertise in leading high-performing teams, fostering collaboration, and adapting to ever evolving market demands. Proficient in client relationship management, strategic planning and ensuring alignment to consistently deliver impactful results that contribute to overall business success.
Overview
12
12
years of professional experience
Work History
Senior Sales Manager, Account Executive Department
VIVOTEK USA
San Jose, CA
12.2023 - Current
- Established the Account Executive Department from inception, creating a team that contributed to overall sales and brand recognition in the industry.
- Developed and executed strategic campaigns to drive revenue growth across multiple product lines.
- Utilized CRM systems to track sales activities, streamline processes, and enhance data accuracy.
- Analyzed market trends to identify new business opportunities and optimize sales initiatives and call campaigns.
- Collaborated closely with marketing teams to develop targeted campaigns that drove significant increases in qualified leads and overall sales performance.
- Managed VSaaS license renewal efforts, including proactive outreach to dealer partners upon license expiration, resulting in increased renewal rates.
- Developed a solid pipeline of prospects through diligent research and targeted outreach efforts.
Inside Sales Manager
Turing AI
San Mateo, CA
01.2021 - 07.2023
- Built and created the department to ensure company growth through customer prospecting and retention
- Coached and trained all new employees on product and industry standards
- Set production goals and ensured that each Inside Sales Representative was exceeding team KPIs
- Created monthly and quarterly outbound call campaigns aligning team’s goals with management’s vision
Call Center/Inside Sales Manager
Hikvision USA, Inc.
Industry, CA
01.2017 - 01.2021
- Monitored and delegated the team’s daily activities
- Coached and trained all new inside sales representatives to help the employee meet the position requirements
- Set production goals and maintained performance for each individual employee
- Built call campaigns for the outbound call center
- Trained, coached and developed the all-new call center program
Inside Sales Representative
Hikvision USA, Inc.
Industry, CA
05.2014 - 12.2016
- Generated new and repeat sales by providing product and technical information to customers
- Increased sales by up-selling, cross selling and offering promotional sales items
- Attended trade shows to generate prospective customers and continue building upon existing relationships with current customers
- Assisted the outside sales team with office tasks to ensure both department’s success and efficiency
Education
Bachelor of Arts - Urban Learning
California State University
Los Angeles, CASkills
- Team and infrastructure development
- Performance tracking and evaluations
- Profitability optimization
- Sales coaching
Timeline
Senior Sales Manager, Account Executive Department
VIVOTEK USA
12.2023 - Current
Inside Sales Manager
Turing AI
01.2021 - 07.2023
Call Center/Inside Sales Manager
Hikvision USA, Inc.
01.2017 - 01.2021
Inside Sales Representative
Hikvision USA, Inc.
05.2014 - 12.2016
Bachelor of Arts - Urban Learning
California State University