Summary
Overview
Work History
Education
Skills
Accomplishments
Tools
Timeline
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Noel Martinez

Austin,TX

Summary

Proactive and efficient Office Management and Administration Professional with experience in providing exceptional results to executive leaders, customers and vendors, and entire organization. Highly dependable and detail orientated coordinator that works effectively with cross-functional teams to produce results. Ability to operate multiple tasks and priorities.

Overview

9
9
years of professional experience

Work History

Workplace Services Senior Coordinator

Salesforce
01.2024 - Current
  • Organized meetings for executives and coordinated availability of conference rooms for participants.
  • Organized spaces, materials and catering support for internal and client-focused meetings.
  • Collaborated with contractors, vendors and stakeholders to support on-time projects completion.
  • Oversaw facility maintenance requests, coordinating with building management to address repairs or improvements efficiently.
  • Helped maintain a clean, organized facility, adhering to health and safety standards at all times.
  • Served as lead for workplace services programs such as snacks/beverages, storage cubicles, shipping & receiving, and office foliage.
  • Coordinated office furniture moves and preventative maintenance.
  • Salesforce Ranger and Agentforce Champion.

Office and Facilities Coordinator

Optiver Services US LLC
04.2023 - Current
  • Established and maintained relationships with external vendors for prompt restocking of needed items and supplies.
  • Partnered with Human Resources, Recruiting and Events/Travel teams to serve as point of contact for new hires and potential employee candidates.
  • Reviewed and approved catered breakfast and lunch menu selections for the staff.
  • Inventoried and stocked office, kitchen and shipping supplies.
  • Coordinated and assisted with office celebrations and events such as set up, tear down, external vendor coordination and catering.
  • Provided white-glove customer service to internal and external employees and office guests while maintaining reception cleanliness.
  • Monitored and resolved office request queue and reported building issues to property management team and external maintenance vendors when necessary.

Workplace Experience Ambassador

Unity Technologies
09.2021 - 01.2023
  • Greeted incoming employees, visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
  • Managed badge access for employees, visitors, and vendors.
  • Coordinated in-office and offsite employee events and celebrations.
  • Planned community outreach donation drive to non-profit organization OutYouth and organized Austin Parks and Recreation volunteer opportunity.
  • Communicated daily office updates regarding maintenance and office policies and procedures.
  • Inventoried and ordered office supplies and kitchen supplies and regularly restocked all areas of the floor.
  • Partnered with property management, security personnel, office catering company, and janitorial services to ensure the office remained in a clean and fully operational space.

Workplace Services Senior Coordinator

Realtor.com (formerly Opcity)
06.2019 - 09.2021
  • Managed the ordering and organization of kitchen supplies, facilities equipment, and office furniture for an office of 600 employees.
  • Designed and reformed office policies and procedures in a pre and post COVID office atmosphere.
  • Collaborated with HR and IT to plan and execute department desk moves and document the employee seating arrangements in OfficeSpace software.
  • Researched and compared vendors for projects involving HVAC, plumbing, A/V and furniture installations.
  • Constructed company wide and department specific announcements to keep employees informed about office updates such as repairs and furniture moves.
  • Point of contact for office catering vendor, janitorial staff, maintenance vendor, Aramark vendor, and more.
  • Assisted Culture department with company events/presentations by ordering necessary equipment and room set up/tear down.
  • Partnered with IT department to upgrade A/V equipment in all office conference rooms.

Guest Relations Coordinator

Rackspace
09.2016 - 04.2019
  • Informed employees about daily office updates such as maintenance, office catering schedules, and events.
  • Executed a Vendor Day for the employees which included communicating and scheduling with multiple vendors and created a floor plan for equipment set up.
  • Processed facilities and janitorial tickets for company events and general office inquiries.
  • Upgraded office gym layout and equipment inventory as well as scheduled personal trainers and classes.
  • Program Manager of Pride Rackspace Resource Group. Program Manager of ATX Health and Wellness Committee. Community Outreach board member.

Consumer Success Representative

Realtor.com (formerly Opcity)
04.2019 - 06.2019
  • Connected potential home buyers to appropriate parties to help guide them through the home buying process while providing excellent consumer experience.

Education

Bachelor of Arts - Criminal Justice, Forensic Psychology

Texas State University
San Marcos, TX
12.2012

Skills

  • Vendor Management
  • Office Management
  • Community Outreach
  • Facilities Operations
  • Event Management

Accomplishments

    1. Name: Savannah Goodman

    Title: Workplace Experience Supervisor

    Company: Salesforce

    Phone:

    Email:

    2. Name: Nyah Patel

    Title: Site Coordinator

    Company: JLL

    Phone:

    Email:

Tools

Tableau, Microsoft Office, G-Suite

Timeline

Workplace Services Senior Coordinator

Salesforce
01.2024 - Current

Office and Facilities Coordinator

Optiver Services US LLC
04.2023 - Current

Workplace Experience Ambassador

Unity Technologies
09.2021 - 01.2023

Workplace Services Senior Coordinator

Realtor.com (formerly Opcity)
06.2019 - 09.2021

Consumer Success Representative

Realtor.com (formerly Opcity)
04.2019 - 06.2019

Guest Relations Coordinator

Rackspace
09.2016 - 04.2019

Bachelor of Arts - Criminal Justice, Forensic Psychology

Texas State University