Motivated Waitress with experience serving customers in busy, fine dining restaurants. Recognized for significantly increasing guest check averages by promoting appetizers, specialty items and unique wine selections. Collaborative, thoughtful team leader offering clear, comprehensive and supportive supervision.
Hi, I’m
Britteny Garner
Mansfield,TX
Summary
Overview
5
years of professional experience
Work History
Wynn Resorts
Cocktail Waitress
02.2021 - 11.2022
Job overview
- Served alcoholic and non-alcoholic beverages in bar environment.
- Greeted new customers, discussed specials and took drink orders.
- Built solid rapport with many frequent patrons to cultivate guest loyalty.
- Assisted with bartending duties during high-volume shifts.
- Collected dirty flatware and glassware to deliver to sanitizing station.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
- Supervised set up of banquet food stations and coordinated service to multiple dining areas.
Broadway 10 Bar & Chophouse
Waitress
12.2017 - 01.2020
Job overview
- Took and submitted orders that accommodated customer preferences and dietary requirements.
- Managed sections for smooth flow of guests and orders.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Answered customers' questions, recommended items and recorded order information.
- Quickly and clearly communicated dining orders to kitchen staff, directing attention to special requests or dietary restrictions.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
- Increased sales significantly by upselling higher-end products to customers.
- Learned and utilized extensive bar and wine knowledge to enhance guest dining experiences.
- Suggested wine pairings to go with specific menu items.
Education
Chamberlain University Irving, TX
High School Diploma
05.2024
University Overview
Skills
- Communication
- Health Code Requirements
- Customer Service
- Guest Satisfaction
- Safe Food Handling
- Liquor, Beer and Wine Knowledge
- Warm and Friendly
- Table Setting Knowledge
- High-Volume Environments
Timeline
Cocktail Waitress
Wynn Resorts
02.2021 - 11.2022
Waitress
Broadway 10 Bar & Chophouse
12.2017 - 01.2020
Chamberlain University
High School Diploma
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