Brittian Bush
Summary
Operations Specialist with a proven track record at Contract Interiors, Inc., enhancing customer satisfaction and managing multiple projects efficiently. Forward-thinking Operations Specialist who is organized and dependable.
Cultivates rapport with team to optimize project goals and output, resolve complex problems and deliver innovative improvement strategies. Proficient in RFMS and Monday.com.
Overview
11
11
years of professional experience
Work History
Operations Specialist
Contract Interiors, Inc.
08.2022 - 06.2024
- Boosted customer satisfaction, addressing client concerns in a timely and professional manner.
- Successfully managed multiple projects for Hanson Builders, Stone gate, Gonyea, Jonathan Homes, MI and Lenar Homes, while adhering to deadlines and material constraints.
- Collected, arranged, and input information into database system.
- Ordered flooring materials based on measurements provided by an estimator.
- Adhere to housing schedules based on the builders needs.
- Follow up with companies to make sure material ordered will be delivered to the house in production.
- Solve any problems that arise from the flooring company, installer, and project managers. Communicate to all parties the solution and outcome.
Store Manager
Dreadlocks for Dingoes
05.2019 - 08.2022
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Area Manager- Group 4 and 5
Workabilities
09.2013 - 05.2019
- Led a team to achieve company goals and exceed targets consistently, fostering a positive work environment for the clients we serve.
- Managed daily operations for optimal performance, ensuring timely completion of tasks and projects.
- Conducted regular performance evaluations with staff to identify areas for improvement and develop action plans for growth.
- Conducted weekly training sessions to educate employees on best practices and to meet state/company training guidlines.
Education
Certificate of Completion - Dog Behavior Training
Animal Behavior Institute
California 03.2019
License - Skin Care
Aveda Institute
Minneapolis 03.2006
Skills
- Performance Tracking and Evaluations
- Project Management
- Managing Reception
- Administration and Reporting
- Scheduling and Coordinating
- Data entry
- Efficient in Mondaycom
- Efficient in RFMS
- Managing Operations and Efficiency
- Staff Management
- Managing Terminations
- Managing Files and Records
Timeline
Operations Specialist
Contract Interiors, Inc.
08.2022 - 06.2024
Store Manager
Dreadlocks for Dingoes
05.2019 - 08.2022
Area Manager- Group 4 and 5
Workabilities
09.2013 - 05.2019
Certificate of Completion - Dog Behavior Training
Animal Behavior Institute
License - Skin Care
Aveda Institute
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