Brittinay Taylor
Gulfport,MS
Summary
Energetic,self-motivated, and dependable. Friendly and professional with strong understanding of hospitality and food and beverage industries. Personable individual possessing strong work ethic and great flexibility. Dedicated to delivering positive customer experience through genuine hospitality.
Overview
13
13
years of professional experience
Work History
Cocktail Server
IP Casino Resort Spa
Biloxi, MS
06.2021 - Current
- Prepare and serve alcoholic beverages in accordance with company standards.
- Communicate with customers to take drink orders accurately.
- Provide excellent customer service at all times.
- Maintain a clean section to ensure guests have an amazing experience.
Cocktail Server
Treasure Bay Casino and Hotel
Biloxi, MS
11.2018 - 03.2020
- Carried and balanced full trays of beverages.
- Recommended and served alcoholic beverages to guests during high-volume shifts.
- Collected glassware from guests and vacant tables.
- Communicated with guests to offer friendly service and determine needs.
Hostess/Food Server
Red Lobster
D'Iberville, MS
12.2011 - 02.2019
- Greeted customers promptly and enthusiastically.
- Communicated effectively with kitchen staff regarding guests' allergies, dietary needs, and other special requests.
- Delivered food and beverages in a timely manner to customers.
- Checked on guests to verify satisfaction with meals.
Education
Some College (No Degree) - Dental Assisting
Mississippi Gulf Coast Community College
Gulfport, MSSkills
- Effective Communication
- Organizational Skills
- Exceptional customer service
- Multitasking Skills
- Great Memory Processing
- Problem-solving capabilities
Accomplishments
- I received employee of the month at the IP Casino.
Timeline
Cocktail Server
IP Casino Resort Spa
06.2021 - Current
Cocktail Server
Treasure Bay Casino and Hotel
11.2018 - 03.2020
Hostess/Food Server
Red Lobster
12.2011 - 02.2019
Some College (No Degree) - Dental Assisting
Mississippi Gulf Coast Community College
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