Summary
Overview
Work History
Education
Skills
Training
Certification
Accomplishments
Timeline
Generic

Brittiney Dombek

Casper,Wyoming

Summary

Recently graduated from a Medical and Billing program while obtaining my CCA certification. I firmly believe I have hands-on experience gained through academic projects. I am also focused on returning to school for my Associate's Degree so that I may gain more knowledge and my CCS. I am self-driven and committed. I have experience with handling customer interactions and resolving issues that may arise. Strong problem-solving abilities, willingness to learn, and excellent communication skills. Ready to contribute to team success and achieve positive results.


Overview

10
10
years of professional experience
1
1
Certification

Work History

Reservation Manager

U-Haul
03.2021 - 01.2025
  • Handled U-Haul equipment in various ways in state and surrounding.
  • Handled communication written and oral between team members and customers.
  • Enhanced customer satisfaction by efficiently managing reservation inquiries and bookings.
  • Handled high volumes of incoming calls professionally while multitasking other administrative tasks essential to the role.
  • Provided high level of customer service to each person by engaging customer and using active listening and effective interpersonal skills.
  • Handled billing information over phone.

Crew Member

Sonic
01.2020 - 01.2021
  • Maintained store cleanliness at all times by delegating tasks appropriately among team members as required.
  • Managed inventory levels effectively, minimizing waste while maintaining adequate stock for daily operations.
  • Prepared food and beverages to adhere to customer satisfaction.
  • Excellent communication skills, both verbal and written.
  • Worked flexible hours across night, weekend, and holiday shifts..
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.

Classified substitute

Natrona County School District
01.2019 - 01.2020
  • Implemented classroom management techniques to maintain a positive learning environment for all students.
  • Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
  • Upheld classroom routines to support student environments and maintain consistent schedules.
  • Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
  • Supervised lunchroom and recess activities.
  • Enforced school and class rules to maintain order in classroom.

Preschool Assistant Teacher

Wonderfully Made Childcare
09.2018 - 03.2019
  • Supervised children during in-classroom activities and on playground.
  • Maintained classrooms by disinfecting and sterilizing surfaces and toys.
  • Supported children''s social and emotional growth by implementing creative play opportunities and group activities.
  • Assisted lead teacher in developing age-appropriate curriculum to support child development milestones.
  • Ensured a safe and nurturing environment for all students by adhering to preschool policies and procedures.
  • Organized snack time and nap hours.

Stay-at-Home Mom

SELF
01.2015 - 01.2018
  • Self-motivated, with a strong sense of personal responsibility while maintaining multiple task throughout the day/ night.

Education

Associate Degree - Medical Reimbursement And Coding

Bryant & Stratton College
NY
06-2026

Medical Billing & Coding -

Bryant & Stratton College
NY
12.2024

Skills

  • Customer service expertise
  • Time management
  • Problem-solving abilities
  • Multitasking
  • Reliability
  • Computer skills
  • Active listening
  • Verbal and written communication
  • Teamwork and collaboration
  • MS office
  • Critical Thinking

Training

  • Research/ Writing
  • Healthcare Terminology
  • Electronic Health Records
  • Human Disease & Drug Pharmacology
  • CPT & HCPCS Level II Coding
  • Learning Communities
  • Mathematics
  • Anatomy & Physiology
  • ICD Diagnostic Coding
  • Computing Skills
  • Intro to Reimbursement/ Coding

Certification

  • CCA - Certified Coding Associate

Accomplishments

    · Data Entry

    · Outpatient/Professional Medical Coding

    · ICD-10-CM/PCS

    · CPT & HCPCS Level II Coding

    · Medical Documentation

    · Medicare/Medicaid (CMS)

    · Medical Terminology

    · HIPAA

    · Medical Records

    · Review/Abstract Medical Documentation

    · Apply Accurate Medical Codes

    · Reimbursement Methodologies

Timeline

Reservation Manager

U-Haul
03.2021 - 01.2025

Crew Member

Sonic
01.2020 - 01.2021

Classified substitute

Natrona County School District
01.2019 - 01.2020

Preschool Assistant Teacher

Wonderfully Made Childcare
09.2018 - 03.2019

Stay-at-Home Mom

SELF
01.2015 - 01.2018

Associate Degree - Medical Reimbursement And Coding

Bryant & Stratton College

Medical Billing & Coding -

Bryant & Stratton College

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