BRITTINI DAVENPORT
Belk
Charlotte Nc,NC
8
years of professional experience
Accomplished Merchandising Team manager/ Assistant store manager at Belk, adept in merchandise presentation and adaptability, enhanced sales through visually appealing displays and efficient team training. Streamlined fulfillment processes, fostering teamwork and improving productivity. Displayed leadership by conducting exceptional sales team management and enhanced store sales with customer experience. Demonstrated decision-making prowess and a commitment to excellence, significantly boosting operational efficiency and customer satisfaction.
Work History
Merchandising Team Manager
1 Year 3 Months- Led cross-functional teams to execute merchandising strategies and optimize product placement.
- Developed training programs that enhanced team performance and improved customer engagement.
- Analyzed sales data to identify trends, informing inventory decisions and promotional strategies.
- Collaborated with vendors to ensure compliance with brand standards and maximize product visibility.
- Mentored junior team members, fostering a culture of continuous improvement and professional development.
- Increased sales by strategically arranging product displays and creating visually appealing store layouts.
- Verified products appeared at correct locations in proper quantities.
- Evaluated data on stock levels, customer sales and other factors, assessed trends and reported on findings to help senior management make effective operational decisions.
Sales Team Manager
6 Months- Led sales team to exceed quarterly targets through effective coaching and performance management.
- Developed and implemented strategic sales initiatives to enhance customer engagement and loyalty.
- Analyzed sales data to identify trends, driving adjustments in strategy for improved outcomes.
- Fostered a collaborative environment, mentoring staff on product knowledge and sales techniques.
- Planned and directed staff training and performance evaluations.
- Recruited, interviewed and hired individuals adding value, dedication and knowledge to sales team.
- Reduced customer complaints by addressing issues promptly and implementing corrective measures to prevent recurrence.
Merchandising Team Lead
1 Year- Streamlined communications between merchandising team members, resulting in improved collaboration and efficiency during projects.
- Enhanced customer experience by providing exceptional service while maintaining a well-organized sales floor environment.
- Increased sales by developing visually appealing merchandise displays and layouts.
- Implemented planograms to create consistent visual presentations across multiple store locations.
- Ensured compliance with company guidelines for pricing, signage, and safety standards in all merchandising activities.
- Provided training to new team members on merchandising best practices, enhancing overall team performance.
- Facilitated open communication between merchandising team members at various levels of authority to address operational challenges promptly.
- Collaborated with management to ensure each department aligned with Belk standards.
Fulfillment Lead
7 Months- Trained new hires on company policies and procedures, resulting in faster integration into the team and improved productivity.
- Lead a high-performing team of fulfillment associates, fostering a positive work environment that promoted collaboration and teamwork.
- Streamlined fulfillment processes by identifying inefficiencies and implementing solutions to improve workflow.
- Implemented performance metrics to track individual progress and identify areas for improvement within the team.
- Reviewed order slips, picked products and staged merchandize to be shipped.
Order Fulfillment Associate
4 Years 6 Months- Upheld a positive work atmosphere through consistently displaying an enthusiastic attitude toward fulfilling daily tasks and supporting team efforts toward shared goals.
- Handled high-priority orders with urgency, prioritizing their prompt processing and shipment to meet customer needs.
- Streamlined order fulfillment processes by implementing efficient picking and packing techniques.
- Developed strong familiarity with picking technology systems, enabling quick navigation through store departments and expedited processing of orders.
- Printed labels, packaged boxes, and loaded into outbound containers.
- Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
Truck Unloader
7 Months- Loaded and unloaded materials onto or from pallets, trays, racks and shelves by hand.
- Minimized product damage during unloading, utilizing proper lifting techniques and handling equipment.
- Handled packages with care while transporting from truck to loading dock.
- Sorted and properly arranged items.
- Assured safe and healthful conditions by following protocol.
- Interpreted hand signals and listened for verbal instruction to determine where materials were to be placed.
Stocker
7 Months- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Performed inventory control, such as counting, and stocking merchandise.
- Greeted customers and directed to requested products.
- Answered customer questions and provided detailed product information.
Cashier
7 Months- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
Education
High School Diploma
Skills
Merchandise presentation
Store Layout
Pricing strategy
Promotional planning
Adaptability
Problem solving
Organizing
Customer experience
Sales
Decision-Making
Timeline
Merchandising Team Manager
Belk
06.2025 - CurrentRead More
Sales Team Manager
Belk
12.2024 - 06.2025Read More
Merchandising Team Lead
Belk
12.2023 - 12.2024Read More
Fulfillment Lead
Belk
05.2023 - 12.2023Read More
Order Fulfillment Associate
Belk
11.2018 - 05.2023Read More
Truck Unloader
Dollar Tree
04.2018 - 11.2018Read More
Stocker
Dollar Tree
04.2018 - 11.2018Read More
Cashier
Dollar Tree
04.2018 - 11.2018Read More
Hoke County High School
High School Diploma
Read More