Brittini Whisenhunt
McHenry,IL
Summary
I am enthusiastic in customer relationship building andhave a strong background In the customer service. My greatest achievements in my career are the professional relationships I have been able to build along the way. I am looking forward to expanding my knowledge and growing in a new field of customer service.
Overview
17
17
years of professional experience
Work History
Service Advisor
Crystal Lake Chrysler Jeep Dodge Ram
Crystal Lake, IL
12.2021 - Current
- Manage customer inquiries regarding vehicle maintenance, warranties, recalls and other topics.
- Prepare solutions to ensure customer satisfaction and retention.
- Promote high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Effectively prioritize and organize tasks to achieve service objectives.
Service Advisor
Autonation Dodge Ram Arapahoe
Centennial, CO
02.2019 - 08.2021
- Provided accurate estimates of repair costs, labor times and parts prices to customers.
- Reviewed completed service orders to ensure that all work was done correctly, according to dealership standards.
- Established positive relationships, demonstrating empathy and respect with patients.
- Developed and implemented organizational systems to streamline workflow processes.
Bartender
TGI Fridays
Tyler, TX
01.2016 - 01.2019
- Greeted customers and provided excellent customer service.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
- Memorized over 100 Specialty drinks and served with perfection
- Created a fun and comfortable atmosphere for patrons
Bar Server
Chilis's Bar and Grill
Tyler, TX
01.2007 - 01.2016
- Delivered food and beverages to patrons with accuracy, confirming order completion.
- Performed general cashiering duties and collected on tabs.
- Maintained adherence to state regulations for alcohol service.
- Proved my ability to Multitask
Education
Clinical Child Psychology
Trinity Valley Community College
Athens, TXSkills
- Documentation And Reporting
- Excellent Communication
- Warranty Claims Process Management
- Performance Goals
- Attention to Detail
- Technical knowledge
Accomplishments
- In 2023 I was Top Advisor in the district for sales and customer satisfaction
Timeline
Service Advisor
Crystal Lake Chrysler Jeep Dodge Ram
12.2021 - Current
Service Advisor
Autonation Dodge Ram Arapahoe
02.2019 - 08.2021
Bartender
TGI Fridays
01.2016 - 01.2019
Bar Server
Chilis's Bar and Grill
01.2007 - 01.2016
Clinical Child Psychology
Trinity Valley Community College
Similar Profiles
Claude WilcoxClaude Wilcox
Senior Customer Sales Consultant at Mattblatt Chrysler Dodge Jeep Ram, *Formerly Family Chrysler Dodge Jeep RamSenior Customer Sales Consultant at Mattblatt Chrysler Dodge Jeep Ram, *Formerly Family Chrysler Dodge Jeep Ram
Stephanie DiazStephanie Diaz
New Car Sales Consultant at Lake Norman Chrysler Jeep Dodge RamNew Car Sales Consultant at Lake Norman Chrysler Jeep Dodge Ram
Zachary HowieZachary Howie
Parts Advisor at Lake Norman Chrysler Dodge Jeep RamParts Advisor at Lake Norman Chrysler Dodge Jeep Ram