Marci Zavala
Crystal Lake,Illinois
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
11
11
years of professional experience
Work History
Sales /Customer Service Representative
Crystal Lake Chrysler Jeep Dodge Ram
Crystal Lake, IL
08.2022 - 03.2024
- Handled customer inquiries and suggestions courteously and professionally.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Auto Sales
Sales Associate
Napleton Buick GMC
Crystal Lake, IL
05.2020 - 07.2022
Sales Associate
Martin Chevrolet
Crystal Lake, IL
02.2013 - 03.2020
Education
High School Diploma -
Crystal Lake South H.S.
Crystal Falls, MI06.1997
Skills
- Customer Service
- Problem-solving abilities
- Active Listening
- Critical Thinking
Timeline
Sales /Customer Service Representative
Crystal Lake Chrysler Jeep Dodge Ram
08.2022 - 03.2024
Sales Associate
Napleton Buick GMC
05.2020 - 07.2022
Sales Associate
Martin Chevrolet
02.2013 - 03.2020
High School Diploma -
Crystal Lake South H.S.