Brittnay Doucet
Krotz Springs,LA
Summary
Dynamic delivery driver with a clean driving record and a strong focus on customer service at Spark. Proven ability to optimize routes, enhancing delivery efficiency and increasing customer satisfaction. Dependable and reliable, I foster positive relationships through clear communication and attention to detail, ensuring timely and accurate deliveries.
Overview
2026
2026
years of professional experience
Work History
Delivery Driver/Shopper
Spark
- Operated delivery vehicle safely and efficiently in various traffic conditions.
- Loaded and unloaded packages, ensuring secure handling to prevent damage.
- Followed designated routes to meet timely delivery schedules consistently.
- Maintained accurate records of deliveries and pickups for tracking purposes.
- Communicated with customers regarding delivery status and any potential delays.
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Verified accuracy of all deliveries against order forms.
- Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
- Maintained strong relationships with clients through proactive communication and personalized service.
- Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
- Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.
- Kept meticulous records of deliveries, including invoices, delivery confirmations, and any other required documentation to ensure accurate tracking and billing processes.
- Kept detailed mileage and fuel reports to track overall fuel costs.
Delivery Driver/Shopper
Shipt
06.2025 - 07.2025
- Reduced vehicle downtime and repair costs by performing routine maintenance checks and adhering to preventive measures.
- Fostered strong relationships with customers, leading to increased loyalty and repeat business.
- Strengthened company reputation through polite and friendly interactions with customers during deliveries.
- Enhanced customer trust by providing courteous and professional service during deliveries.
- Increased customer satisfaction, ensuring all deliveries met specified time frames and conditions.
- Enhanced team knowledge by sharing best practices for navigation and time management.
- Reduced delivery times by optimizing route planning, demonstrating efficiency in daily operations.
- Increased route efficiency, enabling more deliveries per shift by meticulously planning and following optimized paths.
- Improved delivery accuracy by diligently checking orders before departure.
- Supported positive customer experience by resolving delivery issues promptly and effectively.
- Facilitated smooth delivery process, ensuring all packages were securely and neatly organized within vehicle.
- Streamlined package handling procedures, reducing potential for damage and increasing customer satisfaction.
- Assisted with loading and unloading of goods to prevent delays and ensure timely deliveries.
- Determined quickest and safest routes for delivery by using effective planning and organizational skills.
- Successfully avoided time delivery delays by carefully planning best routes.
- Documented mileage, deliveries, pickups, customer issues and damages.
- Fostered positive working relationships with regular customers.
- Adhered to safety protocols and regulations during all driving activities.
Education
Prep
Opelousas, LATH Harris
Opelousas,LaSkills
- Positive attitude
- Customer service
- Valid Driver's license
- Teamwork and collaboration
- Attention to detail
- Time management
- Dependable and reliable
- Punctual and reliable
- Safe driving
- Time management skills
- Loading and unloading
- Clean driving record
- GPS and route planning
- Order picking and processing
- Delivery recordkeeping
- Order verification
- Mileage tracking
- Shopping orders
- Clear communication
- Customer interaction
- Verbal and written communication
- Record keeping
- Package scanning
Timeline
Delivery Driver/Shopper
Shipt
06.2025 - 07.2025
Delivery Driver/Shopper
Spark
Prep
TH Harris