Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Teresa Hakes

Customer Service/Delivery Driver
Jacksonville
Teresa  Hakes

Summary

Dynamic delivery driver with a proven track record at Spark Walmart, excelling in safe driving and customer service. Recognized for maintaining a positive attitude while efficiently managing inquiries. Dependable and detail-oriented, I consistently ensure timely deliveries and uphold a courteous demeanor, contributing to an exceptional customer experience.

Overview

10
years of professional experience

Work History

Spark Walmart

Delivery Driver/Shopper
11.2023 - 12.2025

Job overview

  • Completed on-time deliveries by choosing best and most efficient routes.
  • Managed customer inquiries and complaints in polite and professional manner.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Operated vehicle safely in highly congested areas with no traffic violations.

Home Depot

Customer Service Cashier
03.2021 - 06.2021

Job overview

  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Balanced cash registers accurately at the end of each shift, minimizing discrepancies and errors.
  • Processed customer orders and accurately handled payment transactions.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Promoted a positive shopping experience by greeting customers warmly upon entry and providing assistance as needed.

Winn Dixie Supermarket

Front End Associate
02.2016 - 03.2018

Job overview

  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Enhanced store appearance by organizing products and ensuring shelves were always fully stocked.
  • Maintained clean and safe shopping environment, promptly cleaning spills and ensuring aisles were clear.

Education

Fscj
Jacksonville, FL

High School Diploma from General Studies
06.1992

University Overview

Skills

Teamwork and collaboration

Timeline

Delivery Driver/Shopper
Spark Walmart
11.2023 - 12.2025
Customer Service Cashier
Home Depot
03.2021 - 06.2021
Front End Associate
Winn Dixie Supermarket
02.2016 - 03.2018
Fscj
High School Diploma from General Studies
Teresa Hakes Customer Service/Delivery Driver