Brittnay Orr
Vicksburg,MI
Summary
I am a hardworking, driven and dedicated individual. A self starter who is highly motivated and takes direction well. I am always eager to learn something new, striving to improve and master whatever new challenges arise. I am friendly and outgoing, and enjoy teamwork and collaboration. I love to meet new people, finding diverse ways to connect and build a rapport for meaningful working relationships. Having worked both internal functions and in sales for Stryker, the ability to understand both sides of an organization is unique. I have a passion for process improvement and driving deliverables in the most efficient and quality way possible.
Gallup Top 5 Strengths:
Achiever, Responsibility, Competition, Strategic and Futuristic
Overview
30
30
years of professional experience
Work History
Technical Analytics Lead – Commercial
Stryker, Environmental, Health and Safety
11.2020 - Current
- Focuses on day-to-day management of systems that support environmental health and safety of Stryker Commercial employees. Learn, adapt, and find new processes and efficiencies.
- This role involves data management and analysis using various tools including Power BI and SharePoint forms, Origami, Smartsheet, Workday, and Microsoft suite products
- Understanding how systems and data are currently architected, to support user queries and team needs, and improve functionality and efficiency of systems in support of evolving needs
- Cross collaboration with business units and sales teams to ensure safety in the field with different safety initiatives
- Launched new injury reporting platform for commercial - new Stryker platform
- Created and streamlined radiation safety initiative for over 4,500 employees improving safety and cutting business unit costs. Have improved from less than 20% compliance to over 70% compliance in 2 years.
- Drive business intelligence by reviewing large sets of data and translating them into easy-to-understand information for leaders
- Manipulate external and internal data sets so they can be used in dashboards for business intelligence
- Program custom Power BI dashboards and evolve current tools as the business needs
- Develop and publish reporting that supports EHS initiatives.
Associate Sales Representative
Stryker, CMF
12.2019 - 01.2020
- Assist experienced Sales Representatives and Managers to build knowledge, skill and comfort with clinical and product knowledge as well as selling styles and techniques
- Assist in trials, product demos, case coverage, meetings, and trainings to further penetrate CMF products and sell Stryker’s exceptional product and brand
- Become a subject matter expert in products, procedures, and anatomy that cases revolve around
- Listen and observe to identify needs customers may not know that they have, but that we can facilitate.
- Initiated a product conversion for Adherus and Dura during Covid at a facility we previously were not able to with many hours in the OR doing trials and facilitating our products.
Senior Usage Portfolio Administrator
Stryker, Flex Financial
11.2015 - 12.2019
- Maintain the usage portfolio for several territories.
- Assist customers, sales reps, and management with accurate and timely reporting on compliance and billings
- Reconcile and assist with lender payments
- Bill shortfall invoices
- Monthly reporting and analysis
- Subject matter expert for role helping to assist with meetings and trainings for internal staff and external customers
- Facilitate delinquencies and nonpayment of current agreements to get deals back on track and set the customer and sales team up for success with unique options
- Team leader on CRM implementation
- Data testing and verification
- Cross collaboration with internal teams to ensure timely payment and efficient processes that benefit all
- Helped to research and implement procedures and processes for more accurate data and reporting
- SAP, Oracle, Model N, AS400, and other platforms used in this role.
Senior Information Management Analyst, Past Role: Senior Teller – Team Leader
Consumers Credit Union
07.2011 - 08.2015
- Assist finance, marketing, and sales as the information expert for all credit union data delivery systems
- Help with penetration of products with the credit union with the use of reporting
- Within this position I also assist with retail audits and daily accounting duties improving processes and finding efficiencies
- Senior teller responsibilities assisting with daily transactions, cross selling, and customer satisfaction as well as managing the teller line and staff which included schedules and approving payroll.
Front Desk Associate/ Night Auditor
Radisson Plaza Hotel and Suites
09.2007 - 10.2009
- Check in/out, reports, nightly audit for entire hotel, valet parking, reporting, cash handling, posting charges, chart/worksheet data entry for outlet sales, reservation making, billing disputes, and overall guest satisfaction.
Hardware Associate
Daniel Orr Sons Hardware
01.1994 - 08.2007
- Family owned Business- I worked there from the time I needed a stool to see over the counter, through my graduation from high school
- Duties: cashier, stock and inventory, billing, filing, answering phones, reports, banking needs, QuickBooks payroll and billings/payments, customer service.
Education
Project Management and Healthcare Administration
Davenport University
Kalamazoo, MI04.2021
Bachelor of Business Administration - Accounting Information Management
Davenport University
Kalamazoo, MI2015
Diploma and -
North Branch High School
North Branch, MI2007
Skills
- Microsoft Products
- Origami
- Power BI (introductory user)
- Smartsheet
- Workday
- Teamwork and Collaboration
- Professional Relationships
- Project Support
- Project Management
- Excellent Written and Verbal Communication
- Process improvement
- Adaptability
Additional Information
Stryker Veterans Association: Vice President and Events Lead
Stryker Woman's Network: Membership and Engagement Lead
Timeline
Technical Analytics Lead – Commercial
Stryker, Environmental, Health and Safety
11.2020 - Current
Associate Sales Representative
Stryker, CMF
12.2019 - 01.2020
Senior Usage Portfolio Administrator
Stryker, Flex Financial
11.2015 - 12.2019
Senior Information Management Analyst, Past Role: Senior Teller – Team Leader
Consumers Credit Union
07.2011 - 08.2015
Front Desk Associate/ Night Auditor
Radisson Plaza Hotel and Suites
09.2007 - 10.2009
Hardware Associate
Daniel Orr Sons Hardware
01.1994 - 08.2007
Project Management and Healthcare Administration
Davenport University
Bachelor of Business Administration - Accounting Information Management
Davenport University
Diploma and -
North Branch High School
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