Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Lisa Holladay

Vicksburg,MI

Summary

Optical professional with thorough background in patient care and eye-wear fitting. Recognized for collaborative approach and consistently achieving optimal results in dynamic environment. Skilled in precision adjustments and client consultations, demonstrating adaptability and reliability.

Overview

46
46
years of professional experience
1
1
Certification

Work History

Optician

MyEyeDR
03.1989 - Current
  • Calibrated seg heights, vertex, and pupillary distance and pantoscopic tilt to customize eyeglass orders and create perfect fit.
  • Evaluated incoming prescriptions from optometrists for accuracy before dispensing eyewear to prevent potential errors or dissatisfaction.
  • Provided exceptional customer service by attentively listening to patient concerns and addressing them promptly.
  • Troubleshot issues with prescription eye-wear, offering swift resolution to maintain customer satisfaction levels.
  • Increased sales by effectively communicating the benefits of various lens coatings, materials, and frames to customers.
  • Enhanced patient understanding of vision care options through comprehensive explanations of insurance benefits and coverage.
  • Educated patients on proper use, care and maintenance of eyeglasses and contact lenses.
  • Conducted thorough frame adjustments to ensure optimal comfort, fit, and functionality for each customer.

Restaurant Manager

Joey's
01.1980 - 01.1989
  • Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
  • Carefully interviewed, selected, trained, and supervised staff.
  • Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
  • Correctly calculated inventory and ordered appropriate supplies.
  • Reconciled cash and personal check transactions to maintain accurate records.
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.

Education

High School Diploma -

Vicksburg High School
Vicksburg, MI
06.1985

Skills

  • Customer service
  • Optical measurements
  • Insurance verification
  • Computer skills
  • Repairing glasses
  • Retail sales
  • Attention to detail
  • Inventory management
  • Customer engagement
  • Team management
  • Passion for customer satisfaction
  • Organization and prioritization

Certification

  • Certified Optician

Timeline

Optician

MyEyeDR
03.1989 - Current

Restaurant Manager

Joey's
01.1980 - 01.1989

High School Diploma -

Vicksburg High School

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