Results-driven professional with a strong background in massage therapy and security supervision. Expert in developing treatment plans and training teams, ensuring operational effectiveness and client satisfaction. Ready to leverage skills in a dynamic environment.
Overview
5
5
years of professional experience
Work History
Massage Therapist
Elements Massage
Middleton, MA
01.2026 - Current
Delivered personalized massage therapy sessions tailored to individual client needs.
Utilized various modalities, including Swedish, deep tissue, and sports massage techniques.
Maintained accurate client records to track progress and treatment effectiveness.
Educated clients on self-care strategies and injury prevention techniques post-session.
Security Supervisor
Metro One Loss Prevention
Tewksbury, MA
02.2023 - Current
Supervised security team to ensure effective operations and compliance with safety protocols.
Developed and implemented training programs for new security personnel, enhancing team performance and adherence to standards.
Conducted regular inspections of premises to identify vulnerabilities and mitigate potential security risks.
Collaborated with law enforcement agencies during investigations, ensuring swift resolution of incidents.
Analyzed incident reports to identify trends, recommending strategic improvements for future prevention measures.
Managed scheduling and deployment of security staff, optimizing coverage based on operational needs.
Facilitated communication between management and security personnel to address concerns promptly and effectively.
Sales Associate
Primark
Burlington, Ma
07.2021 - 01.2023
Assisted customers with product selection and inquiries to enhance shopping experience.
Maintained store appearance through effective merchandising and organization of displays.
Processed transactions accurately and efficiently using point-of-sale systems.
Collaborated with team members to ensure optimal stock levels and product availability.
Implemented visual merchandising strategies to attract customer attention and drive sales.
Provided support during promotional events to maximize customer engagement and sales opportunities.
Trained new staff on store policies, procedures, and customer service best practices.
Monitored inventory levels and communicated restocking needs to management for timely replenishment.