Jeffrey Hart
Madisonville,TN
Summary
Highly motivated, reliable, punctual, skilled and organized estimator with production manager skills for over twenty years in automotive mechanics.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Shop Manager
Midas Auto Service
04.1998 - 01.2005
- Managed inventory control, cash control and store opening and closing procedures.
- Trained team members in successful strategies to meet operational and sales targets.
- Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
- Kept orderly and accurate accounting records by monitoring sales documentation.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
Parts Clerk
Napa Auto
01.2005 - 04.2005
- Greeted customers via telephone and in person to answer questions, resolve concerns and complete sales.
- Researched vehicles and parts via physical catalogs and electronic means.
- Organized parts storage and stocked inventory according to established guidelines.
- Maintained clean and neat parts counter and sales floor.
- Met customer needs by looking up stock numbers and prices for various parts, identifying correct items and placing timely orders.
- Verified shipments against receipts and provided advice to customers about right type of parts needed for specific projects.
- Advised customers on substitution or modification of parts to replace original manufacturer parts.
- Set up merchandise displays and organized parts on shelves to maximize customer interest and promote overstocks.
Production Manager
Fender Mender Collision Repair
04.2005 - 05.2021
- Documented damage with photographs and detailed written descriptions.
- Inspected vehicles to evaluate necessary repairs and determine extent of damage.
- Provided quotes on repairs with great accuracy, taking insurance, type of car and extent of damage into consideration.
- Liaised between car owners and insurance agencies about auto damage and insurance claims.
- Negotiated completed damage estimates and repair costs.
- Created and reviewed work orders detailing required repairs per shop and manufacturer guidelines.
- Evaluated OEM manufacturer schematics and service documentation to identify parts to order.
Collision Estimator
Philip Thearles Autowerks
05.2021 - 02.2023
- Documented damage with photographs and detailed written descriptions.
- Inspected vehicles to evaluate necessary repairs and determine extent of damage.
- Provided quotes on repairs with great accuracy, taking insurance, type of car and extent of damage into consideration.
- Liaised between car owners and insurance agencies about auto damage and insurance claims.
- Negotiated completed damage estimates and repair costs.
- Created and reviewed work orders detailing required repairs per shop and manufacturer guidelines.
- Evaluated OEM manufacturer schematics and service documentation to identify parts to order.
Collision Estimator
Caliber Collision
04.2023 - Current
- Improved customer satisfaction by providing accurate and timely repair estimates for collision damages.
- Conducted thorough damage assessments, identifying all necessary repairs to restore vehicles to pre-accident conditions.
- Contributed to team success by collaborating with technicians, service advisers, and other staff members to ensure smooth operations within the shop.
- Supported customers throughout the repair process, addressing concerns and providing updates on progress as needed.
- Collaborated with insurance companies to negotiate fair settlements for vehicle repairs.
Education
GED -
Foothills Adult Center
El Cajon, CASkills
- Collision Estimates
- Auto Body Repair
- Repair Quotes
- Professional Development
- Work Management
- Good Judgement
- Strong Mechanical Aptitude
- Job Shop Experience
- Strong Witten and Verbal Communication Skills
- Supervisory Experience
- Basic Computer Skills
- Customer Relationship Building
- Great Multitasker
Certification
- I Car
- Recycled Parts for Collision Repair (RCY01e)
- Exterior Panels
- Aluminum Panels And Structures Damage Analysis
- Vehicle Identification, Estimating Systems And Terminology (DAM01e)
- Adhesive Bonding (ADH01)
- Advanced Material Damage Analysis (DAM08e)
- Hail, Theft, Vandalism Damage Analysis (DAM09e)
- Damage Analysis (DAM10e)
Timeline
Collision Estimator
Caliber Collision
04.2023 - Current
Collision Estimator
Philip Thearles Autowerks
05.2021 - 02.2023
Production Manager
Fender Mender Collision Repair
04.2005 - 05.2021
Parts Clerk
Napa Auto
01.2005 - 04.2005
Shop Manager
Midas Auto Service
04.1998 - 01.2005
GED -
Foothills Adult Center