BRITTNEE SMITH-MOORE
Reliance Metalcenter
Salt Lake City,UT
1
Certification
19
years of professional experience
Customer service support on inbound and outbound calls improved customer communication as sales rep.
Knowledge of materials and required specifications strengthened order accuracy and customer support.
Cost-saving opportunities and stronger vendor partnerships resulted from procurement and inventory management work at Reliance Metalcenter, along with effective multitasking, team coordination, and order tracking.
Work History
Inside Sales Representative
1 Year- Also Inside Sales Rep October 2018-2022
- Delivered courteous customer support while resolving complaints quickly.
- Built rapport with potential customers by offering helpful product guidance.
- Helped customers choose products that matched needs and satisfaction goals.
- Suggested add-on items and encouraged additional purchases.
- Learned product details and product lines to explain features and benefits clearly.
- Helped train and mentor new team members.
- Kept special inventory records for restocking needs.
- Created sales reports and tracked customer data to meet goals.
Inventory Control/ Purchasing Agent/ Dispatch
3 Years- Developed and maintained professional relationships with vendors and suppliers.
- Monitored stock levels and identified purchasing needs in a timely manner.
- Identified and capitalized continuously on cost saving opportunities.
- Generated purchase orders, contract and other documentation to support procurement processes. Tracked purchase order progress from placement to receipt.
- Monitored shipments to ensure goods came in on time and in good quality. Resolved any issues with undelivered items, or incorrect materials.
Accounting
3 Years 5 Months- Developed strong knowledge of accounting principles and practices, including Generally Accepted Accounting Principles.
- Maintained an organized filing system of all accounting documents.
- Prepared and reconciled customer and vendor balances to support accounting objectives.
- Processed invoices into the accounting system for payment processing.
- Compiled and sorted confidential information according to established procedures.
- Verified accuracy of data entered by comparing it with source documents.
9 Years 5 Months
Education
Skills
Strong customer support improved service experience for clients.
Effective time management kept daily priorities moving forward.
Quick adjustment to changing needs supported smooth workflow.
Well-organized work habits supported accurate records and task completion.
Accurate documentation improved recordkeeping and information flow.
Multitasking supported steady progress across several responsibilities.
Positive relationships with team members
customers
and vendors supported daily operations.
Attention to detail reduced errors and strengthened work quality.
Purchasing support kept supply needs aligned with business requirements.
Purchase order processing moved orders forward accurately.
Inventory knowledge supported consistent stock control.
Inventory management kept materials organized and available.
Vendor setup supported reliable supplier records and communication.
Product sourcing helped meet operational demand.
Order tracking supported timely follow-up through delivery stages.
Material planning supported efficient supply coordination.
Outside processing follow-up kept outsourced work on schedule.
Market analysis supported informed purchasing decisions.
Logistics coordination helped maintain smooth shipping flow.
Inbound sales call handling supported customer responsiveness.
Cold call sales outreach supported new business interest.
Accounts payable processing supported accurate payment records.
Accounts receivable work supported timely account follow-up.
Billing support kept invoicing accurate and organized.
MTR data entry supported accurate system records.
Certification
Notary, Nucor Steel School
Timeline
Inside Sales Representative
Reliance Metalcenter
10.2025 - CurrentRead More
Inventory Control/ Purchasing Agent/ Dispatch
Reliance Metalcenter
10.2022 - 10.2025Read More
Accounting
Reliance Metalcenter
05.2015 - 10.2018Read More
Walmart Management
04.2008 - 09.2017Read More
Salt Lake Community College
Read More