Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brittney Arnold

Clinton Township

Summary

Motivated and dependable remote professional with 6+ years of experience in customer service, data entry, and sales support. Proven ability to work independently, handle sensitive information, meet performance goals, and deliver exceptional service in fast-paced environments. Tech-savvy and well-versed in CRM tools, digital platforms, and virtual communication.

Overview

6
6
years of professional experience

Work History

Remote Data Entry Specialist

CVS Health
07.2024 - 06.2025
  • Entered and updated prescription, insurance, and patient data with 99% accuracy.
  • Maintained strict HIPAA compliance and data confidentiality.
  • Collaborated virtually with pharmacy teams to resolve discrepancies and meet processing deadlines.
  • Met daily performance metrics in a fully remote environment.

Customer Service Representative

The Home Depot
08.2022 - 07.2024
  • Supported customers via phone and live chat with order tracking, returns, and product issues.
  • Handled high-volume inquiries while maintaining quality and empathy.
  • Assisted online users in navigating systems and resolving account concerns.
  • Used internal tools to document interactions and escalate issues when necessary.

Sales & Customer Service Associate

Chase Bank
03.2019 - 07.2022
  • Delivered exceptional support for banking customers via phone and digital channels.
  • Promoted and sold Chase products, consistently meeting sales goals.
  • Processed transactions and ensured compliance with bank policies and regulations.
  • Maintained accurate records using CRM systems.

Education

High School Diploma - undefined

Utica High School
Sterling Heights, MI
01.2018

Skills

  • Remote Customer Support
  • Data Entry & Accuracy
  • CRM Tools (Salesforce, Zendesk)
  • Call Handling & Conflict Resolution
  • HIPAA & Data Confidentiality
  • Order Processing Systems
  • Microsoft Office & Google Workspace
  • Typing Speed: 60 WPM

Timeline

Remote Data Entry Specialist

CVS Health
07.2024 - 06.2025

Customer Service Representative

The Home Depot
08.2022 - 07.2024

Sales & Customer Service Associate

Chase Bank
03.2019 - 07.2022

High School Diploma - undefined

Utica High School

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