Intuitive Beauty Advisor with comprehensive understanding of customer needs and sales strategies for client base growth and retention. Innovative designer with talent for creating unique looks that inspire customer confidence.
Overview
6
6
years of professional experience
Work History
Beauty Advisor
Sephora
10.2023 - Current
Enhanced customer satisfaction by providing personalized beauty consultations and recommending suitable products.
Increased sales revenue by effectively upselling and cross-selling beauty items based on client needs.
Strengthened brand loyalty through exceptional customer service and attentiveness to individual preferences.
Maintained an organized and visually appealing product display, resulting in increased customer interest and engagement.
Learned how to sufficiently handle multiple people at once
Associate
Platos's Closet
02.2023 - 05.2023
Enhanced team productivity by streamlining communication and implementing efficient project management tools.
Developed strong client relationships through timely and thorough follow-up on inquiries and concerns.
Optimized departmental processes with the implementation of innovative strategies, resulting in improved efficiency and reduced costs.
Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
Associate
Aritzia
01.2023 - 01.2023
Developed strong client relationships through timely and thorough follow-up on inquiries and concerns.
Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
Volunteer
Hope Solutions
01.2018 - 05.2021
Enhanced community engagement by organizing and leading outreach events.
Improved organizational efficiency by streamlining volunteer onboarding processes.
Promoted environmental awareness with educational workshops and hands-on activities.