Brittney Byrd
Cincinnati
Summary
Aspiring Imaging Technologist with hands-on healthcare coordination experience and a strong foundation in patient care, medical communication, and regulatory compliance. Skilled in maintaining accuracy in fast-paced clinical environments, supporting medical teams, and ensuring patient safety. Currently developing technical expertise in diagnostic imaging with a commitment to high-quality patient-centered care.
Overview
9
9
years of professional experience
Work History
Health Unit Coordinator
University Of Cincinnati Hospital
07.2024 - Current
- Ensured patient safety through strict adherence to HIPAA regulations and maintaining confidentiality of sensitive information
- Enhanced communication between medical staff by promptly answering phone calls, relaying messages, and responding to inquiries
- Increased efficiency in the workplace by training new Health Unit Coordinators on policies, procedures, and software applications.
- Managed multiple priorities simultaneously while maintaining attention to detail under pressure in a fast-paced healthcare environment
- Ordered supplies proactively to ensure adequate stock levels were maintained at all times within the health unit
Admission Director
Mountain Crest Nursing Home
08.2023 - 08.2024
- Established partnerships with local health organizations to expand community outreach and support services.
- Working closely with nursing, administration, and other departments to ensure efficient bed management, resident placement, and clear communication about incoming and outgoing residents.
- Strengthened internal controls by reviewing existing policies and procedures, ensuring compliance with regulatory requirements.
- Maintaining a working knowledge of all payer sources, including Medicare and Medicaid regulations and reimbursement, and ensuring all admissions and financial disclosures comply with relevant standards.
Accounting Specialist
Towne Properties
01.2023 - 08.2023
- Processed accounts payable and receivable transactions accurately and efficiently.
- Reconciled bank statements and maintained accurate financial records.
- Assisted in month-end closing procedures to ensure timely reporting.
- Prepared detailed reports on financial discrepancies for management review.
Senior Loans Reconciliation
Fifth Third Bank
01.2019 - 01.2023
- Familiarity with local regulations and compliance requirements within the banking territory of all auto, mortgage, and equity loan accounts.
- Ability to identify and resolve a high volume of exceptions, missing payments, and misapplied payments.
- Prepared working papers, reports, and supporting documentation for audit findings.
- Developed and implemented corrective actions to bring business areas in line with standards.
- Process research and reconcile for auto loans, mortgage and equity accounts.
Consumer Contact Professional II
Fifth Third Bank
09.2017 - 01.2019
- Collaborate with account holders, bankers, and other involved parties to gather information and resolve accounts efficiently.
- Provide exceptional customer service throughout the banking process by promptly and professionally addressing inquiries and concerns.
- Managed high call volume while maintaining a courteous and professional demeanor.
- Provide exceptional customer service throughout the banking process addressing inquiries and concerns promptly and professionally.
- Handled escalated calls calmly, finding resolutions that satisfied both the company and the customer''s needs.
Education
Associate of Science - Radiologic Technology
American National University
Salem, VA08-2027
Skills
- Patient Care & Safety
- HIPAA Compliance & Confidentiality
- Medical Communication & Coordination
- Electronic Health Records (EHR)
- Team Collaboration in Healthcare
- Time Management in Fast-Paced Environments
- Attention to Detail in a Clinical Setting
Timeline
Health Unit Coordinator
University Of Cincinnati Hospital
07.2024 - Current
Admission Director
Mountain Crest Nursing Home
08.2023 - 08.2024
Accounting Specialist
Towne Properties
01.2023 - 08.2023
Senior Loans Reconciliation
Fifth Third Bank
01.2019 - 01.2023
Consumer Contact Professional II
Fifth Third Bank
09.2017 - 01.2019
Associate of Science - Radiologic Technology
American National University